Company Overview
Founded in 2010 in Brooklyn NY, +MEDRITE is one of the fastest growing healthcare organizations in the country. As Urgent Care sweeps the nation as a key disrupter to the category, +MEDRITE continues to deliver the highest level of care possible to our patients. For people of all ages, the +MEDRITE neighborhood urgent care has quickly become a convenient alternative to hectic emergency rooms and long-lead time appointments with primary care physicians. +MEDRITE doesn’t require referrals, appointments or otherwise to consult with a board-certified physician. Just walk-in on what is likely a not-so-great day for you and we’ll take it from there, offering expertise in testing and vaccinations, injury, illness, wound care, pediatrics, orthopedics, x-rays and so much more. We offer a personalized doctor-patient relationship, a first-class experience, friendly faces, and top-quality Centers. Fast is the expectation, you feeling better is our promise. When it comes to your health, +MEDRITE is here for you! For those looking to be a part of a team that brings health and wellness to every community we touch, simply click our jobs tab above and begin the journey.
Job Description:
Minimum Qualifications:
- Bachelor’s degree or equivalent. ( Healthcare Preferred)
- Leadership Experience Required.
- Ability to lead by example and model the way.
- Strong written and verbal communication skills.
- Excellent organizational and time management skills.
- Minimum of 45 hours per week.
- Ability to cover and support staff shifts as necessary.
- Ability to adapt to a fast-paced environment.
The Center (Practice) Manager will:
- Communicate effectively across all channels of the organization.
- Spend 90% of their on the Center Floor, working, coaching, and developing Center Team.
- Enter their schedule into the Core scheduler monthly.
- Achieve a Network Promoter Score (NPS) of 85% or greater monthly.
- Possess cross-functional knowledge of all roles in the center with the ability to support as needed.
- Collaborate with providers in the center on an ongoing basis to ensure team alignment.
- Foster a culture of collaboration within the center and across the district, enhancing the patient experience.
- Network, Recruit, and Hire to identify top cross-functional talent to fill the roles within the center using the defined Talent Acquisition process.
- Provide ongoing coaching and accountability for each team member in their role utilizing the performance management cycle.
- Onboarding and training new team members.
- Quickly address performance issues with the District Manager and Human Resources Business Partner.
- Respect Confidentiality at all levels.
- Assessing talent and creating a succession plan for team members using resources and career development plans.
- Coach and provide feedback on performance with consistency.
- Seek ways to recognize and reward the performance of team members.
- Ensure all team members deliver a seamless patient experience through MedRite’s patient care model and patient feedback. (NPS, Google.)
- Address patient concerns and feedback with immediacy.
- Implement the strategic direction of clinical operations in the assigned center in collaboration with the District Manager, Regional Director of Center Operations, and clinical team.
- Manage the financial resources for the assigned center in partnership with the Center Manager.
- Ensure the Occupational health journey is flawlessly executed.
- Efficiently managing resources, labor, services, supplies, and materials and identifying improvement opportunities.
- Ensure the flawless execution of brand standards, including surgical cleanliness in all areas of the center.
- Creating schedules and processing payroll for centers.
- Ensure compliance with all standard operating procedures within the assigned center.
- Ensure the quality of lab processes in partnership with providers and medical assistants.
- Assume other duties as assigned and warranted.
Keen attention to detail.
- Problem-solving and troubleshooting skills.
- Comfortable in a fast-paced environment.
- Leadership experience required.
- Excellent oral and interpersonal skills.
- Excellent communication skills.
- Proficient with MS Excel, Word, and PowerPoint.
Benefits:
- 401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
How to Apply:
APPLY