About the job
*Onsite Contract Opportunity*
Lighthouse Technology Services is partnering with our client to fill their Technology MAC Support Specialist position! This is a 4 month contract-to-possible hire opportunity and will be on site in Charlotte, NC. This role will be a W2 employee of Lighthouse Technology Services.
What You’ll Be Doing:
- Serve as subject matter expert for MAC end user technologies, systems and applications.
- Perform backup and reconfiguration. Restore the data, get them back up and running.
- Work with local leadership, device management, and integrations team to ensure a smooth and efficient process.
- Track and report on incidents and provide timely response to support requests, following through to ensure user satisfaction.
What You’ll Need:
- 3-5 years related experience
- Bachelor’s degree in Management Information Systems, Computer Science, Computer Information Systems or equivalent combination of education and experience
- Technical/end-user computing support including:
- Microsoft Windows, Microsoft Office, Apple operating systems.
- Apple/MAC certification preferred
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