Duties are but not limited to:
1. Greet each surgery patient with care and understanding regarding their surgery. Discuss their surgery and any fees related to there surgery (Physicians, Hospital and Anesthesia fees).
2. Assign surgery date with patient according to OR schedule.
3. Gather information from physicians and progress notes regarding surgery (Type of surgery, diagnosis codes, cpt codes and all cosmetic fees).
4. Precert Surgery is necessary.
5. Resolve any and all problems regarding surgery before patient goes to surgery( Consent forms sign, labs and EKG clearances ,correct insurance, fees are collected.
6. Return patients calls regarding their surgery.
7. Need to have the ability to search Navinet, Availity, Pear for insurance authorizations.
8. Experience preferred in knowledge in navigating through emr software.
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