Company Overview

At Scale, our mission is to accelerate the development of AI applications. We believe that to make the best models, you need the best data. The Scale Generative AI Platform leverages your enterprise data to customize powerful base generative models to safely unlock the value of AI. The Scale Data Engine consists of all the tools and features you need to collect, curate and annotate high-quality data, in addition to robust tools to evaluate and optimize your models. Scale powers the most advanced LLMs and generative models in the world through world-class RLHF, data generation, model evaluation, safety, and alignment. Scale is trusted by leading technology companies like Microsoft and Meta, enterprises like Fox and Accenture, Generative AI companies like Open AI and Cohere, U.S. Government Agencies like the U.S. Army and the U.S. Airforce, and Startups like Brex and OpenSea.

About the job

Scale is growing rapidly and joining the International Public Sector team is an opportunity to join one of the most rapidly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work outside of the United States. There are three core types of work involved:

Building custom LLMs
Providing high-quality training data for research institutions building LLMs from scratch
Partnerships, up skilling, and advisor

As an early member of our operations team, you will be accountable for driving millions in new revenue by ensuring that Scale AI meets customer commitments in a timely manner while maintaining the highest quality standards. You will be leading the development of some of our custom LLM solutions or leading data production initiatives for premier research institutions in the Middle East. You will be solving complex operational problems and working cross functionally with our engineering teams, government stakeholders, and product orgs, to ensure high quality. The ideal candidate is scrappy, analytical, detail-oriented, empathetic, outcome-focused, a strong writer, and above all someone who drives and inspires results.

You will:

Work on cross-functional development of custom LLMs with diverse stakeholders (Engineering + Ops + Go-to-Market)
Consistently read AI/ML research papers to keep up-to-date on the best approaches for customizing / training LLMs
Work on fine-tuning (post-training) data production pipelines to improve the custom LLM solutions as needed
Work on the continuous evaluation of custom LLMs
Drive the technical and operational partnership with research institutions
Have native fluency in Arabic and English
Build and drive some of our most critical operational processes
Own the day-to-day delivery of customer commitments

Ideally, you’d have:

2+ in an operational role and/or a top-tier consulting firm
An undergraduate degree in computer science, business, engineering, systems, finance, logistics, communications, journalism, or a related field
Strong attention to detail
Strong writing and verbal communication skills, with an emphasis on grammar, proofreading and copy editing
An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results
Analytical, planning, and process improvement capability

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Strategic AI Projects Associate, International Public Sector

Company Overview

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