Store Director

Job Type: Full Time
Job Location: USA
Company Name: Metro Market

Company Overview

Metro Market has been at the forefront of urban grocery shopping, catering to the needs of downtown Milwaukee residents. Roundy’s introduced the first Metro Market in 2004, designed primarily to serve apartment and condominium dwellers in the heart of the city.

Building on its success, a second location was established in Brookfield in 2010, followed by a third in Mequon in 2011. The company’s expansion continued with a fourth Metro Market in Madison, set to open in June 2014, and plans for a fifth location in Shorewood in 2015.

Responsibilities for Candidates

  • Lead store teams in planning, executing, and implementing merchandising and operational initiatives to ensure a customer-ready store every day.
  • Collaborate with assistant store leaders, department leaders, and associates to identify opportunities, develop effective solutions, and implement action plans.
  • Achieve and exceed weekly, period, and annual sales, revenue, and profit goals, along with other key performance targets.
  • Drive cost-effective sales strategies by optimizing store operations, maximizing profits, reducing shrink, and enhancing departmental contributions.
  • Analyze and discuss store-level financial performance, including budgeting (sales, shrink, labor, and expenses), and set strategies to meet financial and safety targets.
  • Stay informed about market trends and the competitive landscape to make informed business decisions at both district and store levels.
  • Foster an inclusive work environment, encourage diversity and collaboration, and support inclusion efforts at the store, district, and division levels.
  • Leverage merchandising teams to help store departments achieve financial goals and effectively implement division-wide marketing plans.
  • Build and maintain strong relationships with local community organizations to enhance the store’s presence and engagement.
  • Maintain positive and proactive communication with union officials when operating within a collective bargaining agreement (CBA).
  • Ensure effective communication and information-sharing among store associates to enhance performance and customer service.
  • Oversee and manage staffing, retention, and turnover reduction, ensuring a well-trained and motivated workforce.
  • Provide timely feedback to associates on individual and department performance to support continuous improvement.
  • Monitor and control labor and supply costs daily to align with financial and customer service goals.
  • Ensure strict compliance with laws, regulations, and company policies, maintaining a safe and ethical work environment.
  • Supervise, coach, and evaluate direct reports through performance reviews and constructive feedback.
  • Must be able to perform the essential job functions of this position with or without reasonable accommodations.

Qualifications for Candidates

Minimum Requirements:

  • High School Diploma or GED
  • Successful completion of the applicable division’s Leadership Essentials Program (for internal candidates)

Preferred Qualifications:

  • Bachelor’s Degree in a related field
  • Experience managing financial responsibilities, including budgeting and expense control
  • 3+ years of retail experience
  • 3+ years of experience as an assistant store leader
  • Any previous supervisory or management experience.
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