Job Summary:
Who are we?
Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Artist Nation and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 27 million monthly unique visitors. Live Nation Concerts produces over 22,000 shows annually for more than 2,300 artists globally. Artist Nation is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.
HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch.
Who are you?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
The Role:
- Performing food and drink serving duties at dinners and special events while interacting with guests in a positive, friendly and efficient manner.
Responsibilities:
- Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet
- Carrying plates of food on trays and serving guests
- Keep glasses filled; remove each round of plates and replenish utensils
- Perform cleaning tasks and breakdown of service
- Anticipate and respond to guest needs
- Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
- Perform opening/running/closing duties per HOB policy
- Maintain line of sight/atmosphere control by circulating through work area throughout shift
- Clean spills on tables or around work area
- Maintain HOB safety and sanitation standards
- Assist other servers or other employees as needed
Qualifications:
Required:
- CA Food Handlers Card
- 2-5 years high volume experience in restaurant operations
- Working knowledge of high volume restaurant operations and safe, responsible alcohol service
- Standard food preparation/presentation
- Skill in guest relations
- Wine & Liquor knowledge
- Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs
- High School Diploma
Preferred:
- Point of Sales knowledge, preferably MICROS