Company Overview
OpComm streamlines perioperative care transitions by unifying your multidisciplinary surgical team through seamless communication. Our platform eliminates workflow bottlenecks, resulting in reduced operating room turnover times and enhanced operative efficiency. This optimization not only maximizes productivity but elevates the quality of patient care. Backed by industry-leading security certifications: -SOC 2 Type 1 certified -HIPAA compliant -PIPEDA compliant
About the job
Founded in 2018, OpComm is the leading provider of healthcare work guidance software solutions. Our flagship product, an innovative Operating Room (OR) Project Management Solution, is revolutionizing surgical workflows by reducing OR turnover times, eliminating bottlenecks, and enhancing team synergy. It’s the only solution that empowers surgical teams with real-time pre-operative status monitoring, streamlined communication, and workflow analytics to deliver life-saving efficiency.
Why Join OpComm?
A Transformational Moment
OpComm is at an exciting inflection point. Over the past several years, we’ve developed and refined a groundbreaking product that’s ready to scale. With our transition from R&D to a growth stage, numerous customers closing this year, and growing momentum in the market, this is the perfect time to join our team and help shape the future of healthcare technology.
A Mission That Matters
While tech is exciting, the true power of our work lies in its profound real-world impact. Hospitals using our solution report real human outcomes—like reducing delays in surgeries for patients whose lives depend on timely procedures. By making medical teams more efficient, OpComm directly contributes to saving lives. When healthcare professionals share how our technology impacts their patients, it reminds us that we’re not just building software; we’re driving change that truly matters.
At OpComm, we are a multidisciplinary team passionate about making a difference in healthcare. If you’re motivated by meaningful innovation and want to be part of work that saves lives, we’d love to have you on our team!
About the Role
We are seeking a skilled Software Implementation Engineer to lead the end-to-end process of integrating and deploying our software solutions within client organizations. In this role, you will ensure a seamless transition by managing all aspects of implementation, including project planning, system configuration, data migration, user training, and go-live support.
As a key player in driving successful software adoption, you will collaborate closely with clients and internal teams to understand unique requirements, troubleshoot issues, and deliver a tailored implementation experience. This position requires a detail-oriented professional with strong technical expertise, excellent communication skills, and a passion for empowering end users to achieve success with our solutions.
What You’ll Do:
Project planning and execution: Develop detailed implementation plans, manage project timelines, and allocate resources to effectively execute software rollouts.
Requirements gathering: Collaborate with stakeholders to understand their needs and translate them into functional specifications for the software implementation.
Configuration and customization: Configure the software to meet specific client requirements, including custom settings and integrations with existing systems.
EMR Integration: Familiar with EMR systems (EPIC, Cerner, etc.) and will be responsible for ensuring the OR schedule can be successfully pushed to the company’s software system
User training: Work with team members to help develop and deliver comprehensive training programs to educate users on the new software features and functionality.
Change management: Facilitate the change management process by communicating updates, addressing concerns, and gaining user buy-in.
Testing and quality assurance: Conduct thorough testing to identify and resolve any issues before go-live. Inclusive of helping create and execute the onsite Site Acceptance Report
Go-live support: Provide on-site support during the initial launch phase to address any technical or user-related problems.
Post-implementation support: Monitor system performance, and address ongoing issues until the customer service department can fully take over the software support (ensure complete documentation and knowledge transfer transpires).
What We’re Looking For:
Technical expertise: Strong understanding of software applications, system architecture, EMR systems, and database concepts.
Project management skills: Proven ability to manage complex projects with tight deadlines, including planning, budgeting, and risk mitigation.
Communication skills: Excellent written and verbal communication to effectively interact with technical teams, stakeholders, and end users.
Stakeholder management: Ability to build relationships with key decision-makers and manage expectations throughout the implementation process.
Problem-solving skills: Strong analytical skills to identify and troubleshoot technical issues during implementation.
Training delivery skills: Capability to design and deliver engaging training sessions to diverse user groups.
Relevant Experience:
Proven track record in successfully managing software implementations across various industries.
Experience in project management methodologies
Knowledge of specific software applications depending on the industry (EMR, etc.).
Education :
Undergraduate or higher in Software Project Management and/or Computer Science or related field
3+ years’ experience as a Software Project Engineer
Candidates with EMR integration experience are strongly desired
Compensation & Benefits
You’ll be a critical part of the early team of a high-growth company with opportunities for career advancement and personal growth
Work in a dynamic, collaborative, and creative environment where your contributions will make a real impact
Competitive compensation and benefits package:
Salary range: $80,000 – 100,000, commensurate with experience
Health Benefits
Flexible PTO
Fully Remote Work with Travel
How to Apply:
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