Company Overview
Auctane is a company comprised of shipping and software specialists dedicated to empowering merchants to ship their products worldwide. They offer a comprehensive suite of software solutions, ranging from ready-made integrations to custom-designed systems, covering all aspects of the shipping process. Auctane’s family of brands includes ShipStation, Stamps.com, Packlink, ShipEngine, Metapack, ShippingEasy, Endicia, ShipWorks, GlobalPost, and Return Rabbit.
About the Job
Social Media Specialist – Auctane (Austin, TX)
Auctane, a leading shipping and software company, is seeking a passionate and creative Social Media Specialist to join our team in Austin, Texas. We’re looking for someone with 1+ years of experience who is excited to grow our brands’ online presence and engage our communities. This role reports to the Director of Content Marketing.
About Auctane:
Auctane’s mission is to fuel commerce through exceptional delivery. Our family of brands (ShipStation, Stamps.com, ShipEngine, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit) empowers hundreds of thousands of merchants to ship billions of dollars worth of goods globally. We partner with major players like Amazon, UPS, USPS, eBay, and Shopify.
Responsibilities:
- Content Creation & Calendar Management: Develop and execute a social media calendar, create engaging content, and maintain editorial calendars.
- Social Media Strategy: Build and implement a strategy aligned with company goals, analyze audience data, and stay ahead of industry trends.
- Community Management: Monitor and engage with online communities, respond to comments and messages, and participate in relevant discussions.
- Performance Tracking & Reporting: Track key metrics, provide regular updates, and identify areas for improvement.
- Campaign Collaboration: Work cross-functionally with content, design, and marketing teams to support campaigns.
Qualifications:
- 1-3 years of experience in social media management.
- Passion for social media and community building.
- Creativity and enthusiasm for content creation.
- Strong organizational and time-management skills.
- Data-driven mindset with experience using analytics tools.
- Excellent communication skills (written and verbal).
Benefits:
- Shipping discounts via Stamps.com and GlobalPost.
- Charitable donation matching.
- Volunteer day.
- Referral bonuses.
- Great work-life balance and flexible schedule.
- Inclusive and upbeat work environment.
- Cross-cultural atmosphere.
- Company events.
- Internal and external training.
- Hybrid work schedule (Tues-Wed-Thurs in office).
- 10 paid holidays.
- Health and wellness options.
- Flexible PTO.
- Attractive office space with free drinks and snacks.
- Weekly catered lunches.
- Free garage parking.
- On-site fitness center and gym discounts.
- On-site yoga sessions.
- 401k matching.
- Education reimbursement.
- Pet insurance discounts.
- Free access to Rocket Lawyer.
- Free Telehealth services.
- Monthly Massage Envy discount.
- Company swag.
- Annual merit reviews.
- BenefitsHub platform for perks and discounts.
- Wellness programs and HSA contributions.
Physical Requirements:
- Ability to sit for extended periods.
- Ability to use hands and wrists for prolonged periods.
- Ability to walk short distances.
- Ability to stand for short periods.
- Ability to speak and converse with others.
- Ability to lift up to 25 lbs.
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