Social Media and Marketing Coordinator

Join our dynamic team at the East End Chamber of Commerce as a Social Media and Marketing Coordinator. This multifaceted role demands an organized, dependable, and responsive individual who can thrive in a high-energy, fast-paced environment. This position will handle all social media and digital marketing, you’ll play a pivotal role in identifying, engaging, and nurturing member, business, and community partnerships through marketing efforts. Reporting to the Finance & Operations Manager and collaborating closely with the President and team, you will help shape our organization’s growth and success.

Duties:

● Collaborate with the Chamber team to develop and implement marketing calendar (to include social media, website and e-blasts)

● Oversee all aspects of marketing, including the creation and design of marketing materials for the Chamber and Foundation, Chamber Luncheons, Membership, Annual Directory, and more

● Handle content management, writing, and design for the Chamber directory, website, and all social media content, including flyers, graphics, and weekly e-blasts

● Prepare monthly analytics reports on marketing data for Board presentation and committee meetings

● Maintain brand consistency, accuracy, and compliance across EECOC’s digital presence on all social media, website and marketing collateral

● Daily Website management and Quarterly review with team

● Google Analytics implementation and management

● Stay up to date with latest social media best practices and technologies

● Respond to comments and messages in a timely manner

● Attention to detail for proofreading and editing social media content

Events

● Attend all Chamber events, both morning and evening, to actively participate in our community.

● Capture photos and videos at networking events; load pictures form contract photographer for all major events and luncheons

● Work closely with the Events Coordinator to effectively market upcoming events and ensure all event needs are met for marketing and communications

● Perform other duties as assigned

Qualifications:

● Bachelor’s degree preferred, with a minimum of 3 years of experience in non-profit or civic industries, focusing on graphic design, data analytics, marketing, business development, or program development.

● Editing and proofreading skills.

● Attention to detail.

● Proactive with the ability to self-manage

● Familiarity with Adobe Creative Cloud, Illustrator, Photoshop, and InDesign.

● Familiarity with Mac OS.

● Expertise in social media content creation.

● Proficiency in Canva.

● Experience with Hootsuite.

● Familiarity with paid ads for all media platforms (Facebook, Instagram, LinkedIn)

● Intermediate to Advanced proficiency in MS Office Suite, particularly MS Excel, including advanced tools and formulas, complex tables, and charts.

● Experience with Asana or a similar system.

● Excellent verbal and written communication skills.

● Strong interpersonal skills.

● Proficient in photography to create visually appealing content

● Strong social listening skills to monitor conversations and gather insights

● Exceptional analytical, reasoning, and judgment skills.

● Ability to manage multiple projects, prioritize tasks, and meet deadlines.

● Customer-centric mindset.

● Prioritization and problem-solving abilities.


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