Company Overview
We’re revolutionising tech hiring with hackajob intelligence – The AI-assisted hiring platform connecting leading tech employers with top talent, globally. Leveraging our unique large language model built from millions of platform data points, companies match with high-intent job seekers based on context and experience, not just keywords. Candidates privately explore highly relevant job offers by accepting or declining their interview requests – 90% respond within 24 hours. Powerful industry benchmarking, brand sentiment, and DE&I insights help companies reduce time-to-hire, refine their hiring strategy, and maximize ROI. Land your dream job by joining our global community of over 900,000 tech professionals, representing more than 170 tech job types—more than any other platform.
About the job
Role Responsibilities:
You will determine and implement solutions for new features, capabilities, and tool integrations with ServiceNow to meet critical mission system requirements. Using best practices, you will configure, enhance, and maintain ServiceNow implementations across multiple modules, including IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management. Additionally, you will develop solutions on the ServiceNow platform, leveraging its automation and integration capabilities.
Requirements:
Education:
- Bachelor’s degree in Engineering or Computer Science (equivalent experience may substitute for a degree).
Clearance:
- Active Security Clearance except for Public Trust
Experience:
- At least five (5) years in information technology, focusing on ServiceNow development and administration.
- Proficiency in JavaScript, REST APIs, MySQL, and Linux.
- Strong understanding of web services, including SOAP and email-based workflows.
- Extensive experience with ServiceNow toolsets, including Service Catalog, Incident/Problem Management, Asset Management, Reporting, and Configuration.
- Familiarity with ITIL v3 processes.
- Background in helpdesk and change control business applications.
- Proven ability to develop, release, and maintain software solutions.
Skills:
- Exceptional customer service skills with a demonstrated commitment to continuous improvement.
- Effective communication skills, including the ability to present to senior-level management.
- Strong project management capabilities to handle multiple priorities in dynamic environments.
- Ability to work independently or collaborate across various functional areas.
Desired Qualifications:
Certifications:
- ServiceNow Certified Application Developer.
- ITIL v3 Certification.
Experience:
- Working with cloud technologies like Amazon Web Services (AWS) or Microsoft Azure.
- Using relational databases such as MySQL, Oracle, or SQL Server.
How to Apply:
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