About the job
Japanese speaking Senior Business Support Manager
Ref: WL/LS46132
An interactive entertainment company is currently recruiting a Senior Business Support Manager to work in their London office.
In this role, you will be responsible for co-ordinating between their UK office, local European offices and HQ in Japan to ensure effective execution of events, both physical and digital.
The ideal candidate should have strong project management skills, bilingual proficiency in Japanese and English, and experience in the video game industry.
Understanding of Japanese culture and some Japanese skill is essential.
WORK TYPE: Office based (Possibly negotiable)
TYPE: Permanent, full-time
WORKING HOURS: 9:00-17:00 from Monday to Friday
SALARY: up to £65k depending on experience
START: ASAP
LOCATION: London
Senior Business Support Manager Main Responsibilities:
Leading the co-ordination and local execution of events, including real-world exhibition of games at conventions, and online digital events
Being responsible for communication between all relevant team members across their global companies
Developing detailed project plans that outline timelines, milestones, deadlines and resource allocation including budgets when appropriate
Communicating between stakeholders to ensure alignment and address any challenges
Co-ordinating logistics for physical events such as venue selection, vendor management, and technical requirements
Liaising between departments for digital events to set and efficiently follow asset approval, localisation and online streaming schedules
Establishing event KPIs, collating relevant reporting data, and sharing across relevant teams
Continuously gathering, analysing and sharing post-event feedback to inform future project planning and improvements
Managing the Business Services Administrator as part of the Business Services team structure
Liaising with the finance team on reporting requirements
Facilitating visits from internal colleagues, press tours, events and business trips as required
Working proactively as a member of the Business Services team to cooperate with and support the other roles
Performing other duties as assigned by the heads of relevant business divisions or executives
Senior Business Support Manager Ideal Candidate:
<>Experience with business EN/JP & JP/EN translation
5+ years’ experience in the video game industry essential, ideally at a Japanese development studio in a bilingual role
Educated to bachelor’s degree level, or similarly qualified by experience and ability
Totally fluent in Japanese language
Excellent spoken and written English language skills
Demonstrable project management skills essential
Experience in setup and installation of console and PC equipment for events, including build handling, an advantage
Excellent working knowledge of Microsoft Office (Word/Excel and PowerPoint)
Able to demonstrate the ability to negotiate with various parties to bring about win-win situations
Experience managing direct reports an advantage but not essential
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