Responsibilities
- Design, develop, and scale AI-powered search features for a high-performance search service handling millions of daily queries across structured, unstructured, and social data.
- Develop and operationalize usage metrics to identify patterns and optimize search relevance.
- Analyze product, device, and use case interactions across Salesforce to enhance search experiences.
- Deploy machine learning models at scale and evaluate their impact through A/B testing and result interpretation.
- Innovate relevance algorithms and techniques, leveraging the latest advancements in research.
Required Skills
- 8+ years of hands-on experience in Machine Learning, Information Retrieval, Recommendation Systems, Personalization (p13n), Natural Language Processing, Learning to Rank, and Retrieval-Augmented Generation (RAG).
- Proficiency in AI frameworks like TensorFlow and PyTorch.
- Strong knowledge of measuring and quantifying search relevance performance.
- Experience deploying and managing AI solutions on cloud platforms like AWS SageMaker and Amazon Bedrock.
- Expertise in building enterprise-scale applications with Large Language Models (LLMs) and fine-tuning them.
- Strong programming skills in Python and Java.
- Deep understanding of object-oriented design, advanced algorithms, and data structures.
- Ability to analyze large datasets, integrate new data sources, and optimize machine learning models.
- Excellent written and verbal communication skills.
Desired Skills
- Master’s or Ph.D. in a relevant field or extensive experience in machine learning, data science, classification, regression, and Bayesian analysis.
- Experience working with search systems like Lucene or Solr.
- Proficiency in big data tools such as Hadoop, Spark, Pig, or Hive.
- Strong grasp of usability and visual design principles.
- Expertise in A/B testing, metric definition, and analysis.
- Experience in developing Software-as-a-Service (SaaS) applications.
- Familiarity with Agile development and Test-Driven Development (TDD) methodologies.
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