Sales Development Rep.

Job Duties

The Sales Development Representative (SDR) plays a key role in building the sales pipeline while meeting monthly, quarterly, and annual sales goals.

• Proactively establish, develop, and expand new business relationships over the phone with key decision-makers within target accounts.
• Gain a deep understanding of an organization’s business objectives, challenges, and pain points.
• Identify new sales opportunities and effectively pass qualified leads to Account Executives.
• Collaborate with Account Executives to develop and implement strategic regional territory plans.
• Utilize internal and external technology, including CRM systems, social media, search engines, and press releases, to identify, develop, and manage marketing leads efficiently.

Job Qualifications

• Strong English communication skills, both spoken and written.
• 1–2 years of experience in telemarketing, lead generation, or cold calling.
• Confidence in phone communication and proficiency in creating targeted call lists.
• Excellent listening, verbal, and written skills.
• Basic knowledge of Information Technology, Cloud, and SaaS solutions.
• Experience with Salesforce.com is a plus.
• Ability to work long hours in a fast-paced office environment, primarily behind a desk and phone.
• Capability to perform and excel under high-pressure conditions.
• Strong organizational skills to effectively manage daily tasks and long-term objectives.
• Ability to develop meaningful business relationships with IT professionals, prospects, and internal teams.
• A growth mindset, continuously striving to improve skills and adapt in a dynamic environment.
• A balance of humility and confidence, allowing for strong differentiation in customer interactions.
• Willingness to travel occasionally for training and meetings.
• A self-motivated, competitive, and independent learner who takes initiative.

Education

• Bachelor’s degree in Business Administration, Marketing, Communications, or Computer Science.

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