Sales Associate (Part Time) – Manchester Airport

Job Category: Sales and Marketing
Job Type: Other
Job Location: England
Company Name: HUGO BOSS

Company Overview

At HUGO BOSS, we firmly believe that the passion and dedication of our employees is the essence for the successful execution of our “CLAIM 5” growth strategy. A strong commitment to empowering people and teams is therefore firmly anchored in “CLAIM 5”. In this context, our HUGO BOSS values – entrepreneurial spirit, personal ownership, team mentality, simplicity & quality, and youthful spirit – play a key role. They form the guiding principle for day-to-day cooperation and are intended to foster a spirit of mutual trust. The aim is to create an environment that enables all employees to develop their individual talents and thus directly contribute to the success of “CLAIM 5”. On top of that, HUGO BOSS intends to continue positioning itself as one of the most attractive employers in the fashion industry. This, in turn, should enable us to attract the best talents in the sector.

About the job

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

HUGO BOSS UK Ltd | Sales Associate | Manchester Airport

Part Time

What you can expect:

In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.

  • Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
  • Responsible for CRM data gathering & quality management
  • Contribute to achieve the location’s performance targets and individual KPI’s
  • Support in transaction, complaint & return handling
  • Participate in regular trainings to continuously develop
  • Support in all operations for loss prevention and stock management
  • Proficient utilization of business systems & latest technology
  • Drive the use of all available tools and ensure procedures are executed and policies followed

Your profile:

  • Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
  • Excellent interpersonal and communication skills at all levels
  • Demonstrate strong commercial acumen and brand knowledge
  • Ability to be flexible & adaptable to the need of the business
  • Willingness to constantly learn & develop
  • High cultural knowledge & awareness
  • Proactive and positive attitude

Your benefits:

  • Competitive salary, commission and attractive benefits
  • Global career path for specialists and leadership
  • Tailored trainings and development opportunities
  • International and inspirational working environment with a dynamic work culture

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