Company Overview
We are ERIKS, a Specialised Industrial Service Provider offering a wide range of engineering components and technical services to all areas of industry. We have a deep know-how in the areas of flow control, drives and power transmission, fluid power, sealing technology and tools, safety and maintenance products. Our technical and supply specialists work with companies across the UK to find, implement and then maintain solutions to help you meet your productivity and reliability objectives at the lowest total cost of ownership Through our passion, specialism and innovation we, together with you, make industry work better.
Key Responsibilities
- Initiating, developing, and maintaining customer relationships.
- Establishing customer requirements.
- Preparing, submitting, and following up customer quotations.
- Order processing.
- Providing basic levels of technical support on the products/services available from ERIKS (Full training provided).
- Introducing customers to new products/services.
- Providing market leading levels of customer service
- Proactively calling downtraders and following up on live quotes in order to generate additional business.
Experience/ Skills Required
- Strong written and verbal communication skills
- Positive ‘can-do’ attitude
- Ability to communicate effectively at all levels
- Administrative Skills – Confident and able to work with Microsoft packages such as outlook and excel
- Knowledge of a similar industry is preferable but not essential
Hours of work
08:00 – 17:00 – Mon to Fri
40 Hours per week
About You –
You’re driven by the thought of delivering customer service excellence with ERIKS key customers, working in one of our sales office. You enjoy building relationships and are excited about the opportunity to play a part in both servicing our existing customers and growing our business with new customers.
Your offer:
And if that wasn’t enough to pique your interest, we also offer a very competitive salary and a range of benefits including:
- 25 days plus bank holidays annual holiday entitlement
- Ability to purchase an additional 5 days holiday subject to scheme rules
- Contributory Pension Scheme
- Bike to Work Scheme
- Life Assurance
- Up to 1 day’s paid leave to concentrate on your wellbeing
- A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support including:
- Unlimited mental health support from qualified mental healthcare professionals
- 24/7, unlimited remote GP appointments – so you can get fast access to a doctor at a time convenient to you
- Six 1-2-1 nutritional video consultations per year
- Six 1-2-1 digitally delivered personal training sessions per year
- 360 Wellbeing Score — take just four short assessments to get your score and unlock six 1-2-1 lifestyle coaching sessions per year
- Physiotherapy — eight sessions a year shared between you and your partner
- Medical second opinions
- Savings and discounts for savings on weekly costs
- On-demand wellness content, plus our Wellbeing Calendar, which is packed with podcasts, articles, webinars and more to help manage your wellbeing
- Company Sick Pay from day 1
- Group Income Protection – after a period of sickness absence
- Long service recognition
- Free unlimited access to LinkedIn Learning
- Free ERIKS Branded workwear
- Free Eye tests
- ERIKS is and Equal opportunities employer
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