Job Description:
We are seeking a Provider Quality Improvement Officer to join our team in Essex. This part-time, community-based role focuses on enhancing the quality of the Adult Social Care market by supporting residential care homes with innovative programs and quality improvement strategies. As a Provider Quality Improvement Officer, you will play a key role in implementing initiatives that drive service excellence, ensure regulatory compliance, and improve outcomes for care home residents across the county.
Key Responsibilities of a Provider Quality Improvement Officer
- Conducting comprehensive support visits and compiling detailed reports and data dashboards.
- Advising and guiding social care providers to improve service quality through on-site visits, training events, and workshops.
- Implementing the PROSPER project, utilizing quality improvement methodologies to prevent harm and promote continuous improvement.
- Collaborating with stakeholders to develop innovative service delivery approaches that enhance adult care services.
- Identifying and addressing substandard care delivery while supporting providers in achieving compliance with best practices.
- Monitoring industry trends, identifying best practices, and influencing service improvements through knowledge sharing.
Skills & Qualifications for a Provider Quality Improvement Officer
- A-Level education or equivalent experience with ongoing professional development.
- Experience in social care settings, particularly in residential care homes, with a strong focus on service quality and safety.
- Excellent communication and relationship-building skills to engage diverse stakeholders effectively.
- Strong understanding of quality improvement methods, regulatory compliance, and data analysis.
- Ability to travel within Essex as required.
If you’re passionate about driving quality improvements in adult social care, apply today!