About the job
Zurich North America is hiring a Premium Audit Auditor II to join our team! We are open to hiring talent in one of the following locations: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, West Virginia, or Wisconsin.
Key Accountabilities
- Plan, organize and manage assigned workload and territory.
- Provide timely and accurate service to the insured, agents, and internal business partners for the completion of the audit process on moderately complex risks.
- Provide information and feedback as needed to enhance the flow of communication and comfort level of internal and external customers.
- Ensure that audited exposures are accurately calculated.
- Resolve potential disputes/questions that arise from the auditing function.
- May assist in the training process for new auditors.
- Provide technical advice that enables a customer to solve a problem or improve business .
- Develop and maintain positive customer relationships.
- Anticipate customer needs and provide feedback on trends in order to recommend changes.
- Escalate technical issues within function or unit.
- Listen and understand needs, provide feedback for improvements to processes, customer service or products.
- Participate in short-term defined scope projects
Basic Qualifications::
- Bachelors Degree and 5 or more years in the Casualty Premium Audit area OR
- High School Diploma or Equivalent and 7 or more years of experience in the Casualty Premium Audit area OR
- Zurich approved Apprenticeship Program including an Associate Degree and 5 or more years of experience in the Casualty Premium Audit area AND
- Experience with laptop computer auditing and Microsoft Office
- Knowledge of NCCI Workers Compensation and ISO General Liability rules, manuals and industry practices
Preferred Qualifications:
- APA
- CPCU
- Large, multi-state premium audit experience
- Strong verbal and written communication skills
- Advanced Microsoft Excel skills
APPLY