Company Overview
Quality Move Management (QMM) was Allied Van Lines’ first ever dedicated corporate Agent in Canada. Established in Vancouver in 1996, QMM has grown to become Allied’s largest agent in Canada and largest cross border agent in North America. With numerous awards and recognition by Allied Van Lines for our high level of quality, we work hard to bring you the best move experience possible. In 2000, QMM was awarded the Allied International partnership in Vancouver and in 2004, established an office in Calgary where another Allied International partnership was forged. In April 2010, a new office in Edmonton was opened, also with an Allied International partnership. From our locations in Vancouver, Calgary, Edmonton and Toronto, QMM/Allied International handles more relocations than any Allied partner in Canada. Equally important is our unparalleled record for providing high quality service, consistently placing us among the top 20 Allied offices worldwide.
About the job
What You Will Be Doing
– Communicate proactively and promptly with clients throughout the household goods moving process.
– Take a hands-on approach to the moving process for household goods.
– Track incoming shipments and maintain exceptional communication skills.
– Educate clients on import/export customs requirements and the household goods moving process.
– Ensure all customs requirements for import and export shipments are met.
– Keep our systems updated.
– Schedule services with our partners for transport to and from the ports.
– Build rapport with clients.
– Print necessary paperwork.
– Perform administrative tasks, including scanning documents and creating files.
What You Will Bring
– A minimum of 2 years of experience in a client-focused role within an office environment.
– The ability to exceed client expectations and build strong relationships.
– Superior multi-tasking skills.
– Excellent command of the English language, both verbal and written.
– Strong computer skills, including the ability to type at least 50-60 words per minute.
– Strong problem-solving skills, with the ability to analyze and identify client needs.
– Excellent customer service skills.
– An energetic attitude and a commitment to teamwork, along with a passion for success.
What Can We Offer You for All Your Hard Work?
– Group benefits, including extended health and dental coverage after the probationary period.
– Paid time off, including vacation and sick days
– Discounts on storage and packing materials
– A flexible work policy
– Tuition reimbursement.Discounts on storage and packing materials.
– A flexible work policy
– Tuition reimbursement
How to Apply
APPLY