Company Overview
Established in 1984 by physicians, CDPHP (Capital District Physicians’ Health Plan) is a physician-led health plan that serves members across 36 counties in New York State. Since its founding, CDPHP has maintained a strong commitment to member-focused health care, providing quality coverage with affordability in mind.
CDPHP offers a comprehensive lineup of health plans that empower both individuals and employers to select from a broad range of flexible, value-driven options. These plans cover an extensive array of services, including routine care, annual check-ups, prenatal and postnatal care, mammograms, preventive screenings, and childhood immunizations.
In addition to medical coverage, CDPHP supports members’ overall well-being through free wellness programs. Members can participate in sessions on yoga, nutrition, stress management, and more—encouraging healthy lifestyle choices and long-term wellness.
With a continued focus on personalized, high-quality care, CDPHP is dedicated to helping members live healthier, more fulfilling lives.
About the Job
CDPHP and its family of companies are mission-driven organizations focused on supporting the health and well-being of their members and the communities they serve. Founded in Albany, New York in 1984, CDPHP began as a physician-led, not-for-profit health plan and now offers comprehensive health coverage across 29 counties in New York State.
The company is built on values of integrity, diversity, and innovation, and fosters a corporate culture that encourages employees to make meaningful contributions both within the organization and in their communities. Through various engagement and volunteer initiatives, CDPHP empowers its team to make a real impact.
The CDPHP family includes Strategic Solutions Management Consultants (SSMC), Practice Support Services (PSS), and ConnectRX Services, LLC.
Strategic Solutions Management Consultants (SSMC) provides full-service medical billing and practice management, delivering not only transactional services but also strategic insights through a team of experienced billers, coders, and consultants.
Position: Medical Biller (SSMC)
As a Medical Biller at SSMC, you will work directly with assigned clients—including provider offices, hospitals, and other healthcare facilities—to support billing operations. Responsibilities include claim submissions, statement processing, reporting, and providing comprehensive billing support. Success in this role means maintaining high productivity and quality standards to ensure excellent service delivery.
Qualifications:
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High school diploma or GED required
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At least 1 year of customer service experience required
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Experience in a medical office setting highly preferred
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Knowledge of medical billing/collections and familiarity with Medent preferred
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Proficiency in Microsoft Office, including Outlook, Word, and Excel
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Strong attention to detail and organizational skills
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Ability to proactively identify and resolve issues
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Excellent communication and interpersonal skills
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Commitment to maintaining confidentiality
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Flexibility and adaptability in a fast-paced environment
Remote Work Option
Remote work is available but requires:
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A dedicated, private home workspace
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Adherence to the company’s telecommuting policy
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A wired internet connection with required minimum speeds
Compensation & Benefits:
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Competitive salary with opportunities for advancement
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Comprehensive health coverage (medical, dental, vision)
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Health and flexible spending accounts
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401(k) with company match
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Generous paid time off
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Life insurance and employee assistance programs
Diversity & Inclusion
CDPHP is an Equal Opportunity / Affirmative Action Employer committed to creating a diverse and inclusive workplace. All qualified candidates will receive consideration for employment regardless of race, religion, gender identity, disability status, veteran status, or any other protected characteristic under applicable law.
Join a team where your contributions matter and your professional growth is supported—be a part of the CDPHP experience.
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