Company Overview
Workit Health is revolutionizing recovery from substance use by combining cutting-edge medicine, behavioral science, and technology. With a success rate twice that of traditional methods, Workit makes treatment more accessible and effective. As the nation’s leading provider of telemedicine-based substance use disorder (SUD) and behavioral health care, Workit partners with health plans to deliver gold-standard treatment to over 110 million people.
Through easy online scheduling, virtual appointments, and medication e-prescriptions sent to local pharmacies, Workit Health simplifies access to comprehensive care for substance use and mental health conditions. Members receive treatment for more than 30 commonly co-occurring conditions from a dedicated clinician—at just a fraction of the cost of traditional care.
A certified B-Corporation, Workit Health is committed to driving positive social impact. The company holds accreditation from the Joint Commission and collaborates with the National Science Foundation and the National Institute on Drug Abuse. Headquartered in Michigan, Workit Health employs a nationwide team of over 250 professionals.
Core Responsibilities
- Proficient in medical software, insurance websites, and electronic health records (EHR).
- Identify and resolve issues related to claims processing.
- Contact third-party insurance payers to facilitate claims resolution.
- Generate appeals or reprocess claims as needed to address problems.
- Communicate effectively with patients, physicians, management, staff, and third-party representatives.
- Ensure compliance with professional standards, company policies, HIPAA regulations, and federal, state, and local requirements.
- Efficiently manage a high volume of claims while meeting productivity targets.
Qualifications
- 2–3 years of experience in medical billing.
- Experience in payment posting is a plus but not required.
- Certification in coding/billing from AAPC, Practice Management Institute, or AHIMA (CPC, CMC preferred) with current continuing education/membership.
- Ability to work independently and apply personal expertise to problem-solving.
- Proficiency in MS Word and Google Sheets.
- Strong attention to detail with excellent organizational and time management skills.
- Exceptional customer service skills with the ability to thrive in a team environment.
- Strong analytical, written, and verbal communication skills with a professional and positive attitude.
Benefits & Rewards
- 5 weeks of PTO, including your birthday, 2 mental health days, and 2 floating holidays.
- 11 paid holidays.
- Comprehensive health, dental, pharmacy, and vision insurance with flexible options for families.
- Company covers 65% of dependent premiums, exceeding market rates.
- 12 weeks of paid parental leave after one year (includes maternity, paternity, adoption, and all family-building methods).
- 401(k) with a 4% discretionary match.
- Healthcare & Dependent Care Flexible Spending Accounts (FSA).
- Health Savings Accounts (HSA).
- Employee assistance program, offering financial coaching and counseling.
- Professional development allowance for healthcare providers.
- Opportunities for growth within the company.
- Fully remote positions across the organization.
- Engaging, employee-driven cultural initiatives, including multiple Employee Resource Groups (ERGs).
- A mission-driven team dedicated to reducing health disparities in addiction treatment for underserved communities.
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