Company Overview
eTeam was formed in 1999 with the goal of becoming the supplier of choice for clients, employees and contingent workers. Today, we’re one of the fastest-growing companies in New Jersey and ranked as one of the best companies to work for by Staffing Industry Analysts and New Jersey Business. We’re also an honored member of Deloitte’s Technology Fast 50. eTeam provides high-volume staffing, SOW and pay rolling services to structured contingent workforce programs and projects across the U.S., Canada and India. We also offer contract-to-hire and direct placement. Our “No-Sell, Service-Only” approach has resulted in “Accelerated Hires,” lower costs, reduced risks and better service for Fortune 2000 Companies, Large System Integrators and Government Agencies. eTeam Fact Sheet – Incorporated in 1999 as a Minority Business Enterprise – Security Cleared provider to classified projects for Government Agencies and system integrators – Global Recruiting Model & Locations – Disciplines include: general staffing, information technology, engineering, clinical, scientific and professional – Preferred provider to companies utilizing MSP/VMS – Provider of customized, strategic staffing and SOW solutions for enterprise-level projects Our Mission: To be among the 10% of suppliers for structured contingent workforce and SOW programs Our Motto: efficiency. synergy. expertise. Our Promise: “No-Sell, Service-Only” Our Mantra: “Accelerated Hires”
About the job
Job Responsibilities:
-Responsibilities include recording patient information such as vital signs, weight and changes in medical history, preparing items necessary for the visit like consents and special equipment, and assisting the provider during the examinations.
-Cleans and prepares exam rooms and sterilizes instruments per protocol, prepares and administers medications for patients as directed by the physician and completes prescription refills.
-Follows standardized procedures for giving injections to patients.
-Keeps the office running smoothly by answering phones, greeting patients, updating medical charts and records, handles pre-authorization process, matches patients’ insurance information with correct provider for the services needed, and orders laboratory services.
-The Medical Assistant provides updates to the staff and patients on timing and status for all the above tasks and ensures even patient flow and continuous communication within Hoag and referring physician offices.
-Protects patient confidentiality and follows procedures for handling confidential information.
-Performs other duties as assigned.
-Additionally, the lead coaches and directs activities of Back Office Assistants to ensure smooth operations.
-Counsels and/or assists with progressive disciplinary process as needed and coaches to correct deficiencies/improve performance.
-Coordinates/participates in the interview and selection process of new Back Office Assistant team members.
-Verifies daily/weekly/monthly logs. Responsible for monitoring patient flow.
-Performs other duties as assigned.
-Oncology and Specialty Clinics: Follows clinic guidelines for handling instruments and equipment utilized in clinic procedures.
Skills:
Required Skills & Experience:
-Three (3)+ plus years in healthcare-related field AND a minimum of three (3)+ plus years previous experience within an acute healthcare system environment.
-Intermediate keyboarding skills and knowledge of Microsoft Office Suite, including Outlook, Word and Excel.
-Knowledge of medical terminology.
-Diversity.
-Technology & Equipment Skills.
-Interpersonal Skills.
-Job Knowledge.
-Oral/Written Communication.
-Patient Documentation.
-Patient Safety.
-Travel.
-Organization Behavioral Competencies: Business Acumen, Customer Satisfaction, Innovation, Trust & Accountability.
Preferred Skills & Experience:
-Working Knowledge of EPIC or other Electronic Medical Record system ‘EMR’ Qualified bilingual or multilingual candidates.
Please note specific qualificatiosn for this role supporting the Compass Team:
- Experience in a busy practice managing a minimum of 20 patients a day across lab draws, injections, and rooming
- Familiar with digital technology and/or app to facilitate patient care and provider visits, as this role may be required to help patients troubleshoot app issues when logging onto virtual visits
- Comfortable taking blood samples through a finger prick for DNA testing
- Ability to juggle multiple tasks at a time – in this role the MA Lead may be supporting the MA, drawing blood, and then immediately need to room a patient
- Policy adherence and strong understanding of clinical roles as it pertains to an MA, clinical rules and regulations, patient documentation, and privacy laws
- Well versed in patient EHRs, specifically Epic
Education:
Required Education:
-High school graduate or equivalent or GED.
-Graduate of Medical Assistant program.
OR
-Three (3)+ plus years in healthcare-related field AND a minimum of three (3)+ plus years previous experience within an acute healthcare system environment.
How to Apply:
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