Company Overview
eTeam was formed in 1999 with the goal of becoming the supplier of choice for clients, employees and contingent workers. Today, we’re one of the fastest-growing companies in New Jersey and ranked as one of the best companies to work for by Staffing Industry Analysts and New Jersey Business. We’re also an honored member of Deloitte’s Technology Fast 50. eTeam provides high-volume staffing, SOW and pay rolling services to structured contingent workforce programs and projects across the U.S., Canada and India. We also offer contract-to-hire and direct placement. Our “No-Sell, Service-Only” approach has resulted in “Accelerated Hires,” lower costs, reduced risks and better service for Fortune 2000 Companies, Large System Integrators and Government Agencies. eTeam Fact Sheet – Incorporated in 1999 as a Minority Business Enterprise – Security Cleared provider to classified projects for Government Agencies and system integrators – Global Recruiting Model & Locations – Disciplines include: general staffing, information technology, engineering, clinical, scientific and professional – Preferred provider to companies utilizing MSP/VMS – Provider of customized, strategic staffing and SOW solutions for enterprise-level projects Our Mission: To be among the 10% of suppliers for structured contingent workforce and SOW programs Our Motto: efficiency. synergy. expertise. Our Promise: “No-Sell, Service-Only” Our Mantra: “Accelerated Hires”
About the job
Job details:
Job Title: Medical Assistant
Facility: Texas Children’s Legacy Tower
Location: 6651 Main St, Houston, TX 77030
Duration: 04-06+ Months + High possibility of extension
Pay rate:- $20-$24/hr on W2.
Duties:
• Welcomes and interacts with all patients, families, and visitors in a professional, timely, age appropriate, and culturally
sensitive manner.
• Responds to customer questions with prompt information and/or service related to appointment status, wait time, or
unanticipated problems.
• Communicates with patient, staff, and providers regarding patient arrivals, delays, and clinic processes.
• Proactively approaches dissatisfied customers and implements customer service recovery measures.
• Identifies prolonged wait times for patients in waiting room and reports to clinic manager.
• Obtains translation services as needed for customers.
• Participates in clinic meetings to assist in planning optimal patient flow for session/day.
• Attends staff meetings or signs attendance records for reading of minutes and attends mandatory training and
development activities by established guidelines as evidenced by supervisory observation and written/verbal feedback.
• Notifies licensed staff or supervisor when unable to complete assigned tasks or responsibilities.
o Demonstrates positive and effective interpersonal skills, communication, and customer service skills.
o Welcomes and interacts with all patients, families, and visitors in a professional, timely, age appropriate, and culturally sensitive manner.
o Responds to customer questions with prompt information and/or service related to appointment status, wait time, or unanticipated problems.
o Will float between off-site and medical center location
o May collect specimens and perform Point of Care Testing.
Skills:
• Knowledge of nursing/medical assistant patient care tasks, the managed care industry, appointment scheduling, related
medical terminology and customer service concepts.
• The ability to operate proficiently a personal computer and basic clinic/patient care, office equipment; demonstrate
interpersonal skills; demonstrate good verbal communication skills; demonstrate good time management skills and provide
excellent customer service skills. The ability to demonstrate quick decision making and self-initiated work behaviors is
necessary. Bilingual in Spanish/English a preferred
Education:
REQUIRED- 2 years of related experience
ONE of the Certifications or Registrations listed below:
CCMA – Cert-Cert Clinical MA – CCMA National Healthcareer Association Or
CMA-AAM – Cert-Cert Medical Assistant American Association of Medical Assistants Or
EMT – Emergency Medical Techn Texas Department of State Health Services Or
EMT-A – Advanced EMT Texas Department of State Health Services Or
EMT-B – Emergency Medical Techn-Basic Texas Department of State Health Services Or
EMT-I – Emergency Medical Techn-Interm Texas Department of State Health Services Or
EMT-P – Emergency Medical Techn-Parame Texas Department of State Health Services Or
LIC PAR – Lic-Paramedic Texas Department of State Health Services Or
NCMA – National Cert Med Assistant National Center for Competency Testing Or
NRCMA – Nat Reg Cert Med Assistant National Association of Health Professionals Or
RMA – Registered Medical Assistant
American Association of Medical Personnel,
American Allied Health, American Medical
Technologists, or American Registry of Medical
Assistants
How to Apply:
APPLY