Company Overview
TJX Europe is an exciting place to work with a rapid pace, different challenges every day, and a unique culture of teamwork and collaboration. We are the leading off-price retailer of fashion and homeware worldwide. Our brands in Europe are TK Maxx and Homesense, while elsewhere in the world we have Marshalls, Winners, TJ Maxx, Home Goods, Sierra Trading Post and Trade Secret. TJX introduced its unique off-price business model to the UK and Ireland in 1994. The concept turns conventional fashion and home interiors retailing on its head. Our buyers are constantly visiting and building relationships with suppliers all over the world. They have the freedom to buy any products they believe are right for our customers. As a result, every day is different, whether you work in Head Office, in Distribution or on the shop floor. The off-price business model has been very successful for us and we’re growing all the time. Currently, we have over 500 TK Maxx stores and over 40 Homesense stores in Europe, offering contemporary, high quality fashion and homeware at up to 60% less than the recommended retail price. We have big plans to open more stores in the next few years – and that’s alongside our TK Maxx e-commerce website. Our way of operating means our people all have to be true collaborators and team players, thinking quickly, adapting to every situation and thriving on change. If you work for us, whatever job you do, every day is different, unexpected and exciting. At TJX, we’re all about collaboration. The atmosphere is informal, open and friendly. We value flexibility and adaptability. And we emphasise the importance of building working relationships and helping colleagues succeed. When you first join, you get time to develop those crucial relationships. That way, you always have someone to ask for help.
In This Role
You will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors.
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You will be focused on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function.
You will work closely with the store team to maintain security of our product and together you will aim to deliver effective conflict resolution when required.
You will need to demonstrate your ability to remain calm and professional under pressure.
You will also be self-motivated, resilient and driven to make a difference with a natural ability to communicate.
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