Logistics Track and Trace Analyst

Responsibilities:

Analysis:

• Track and trace inbound freight shipments from multiple vendor distribution centers to Burlington’s distribution campuses.
• Regularly analyze and monitor vendor performance, identifying underperforming vendors and developing strategic action plans to enhance shipping efficiency.
• Proactively anticipate potential issues and suggest innovative solutions.

Relationship Management:

• Build strong relationships with merchants by maintaining credibility and responsiveness.
• Support merchants with analysis and updates on the status of their merchandise.
• Collaborate with vendors, domestic carriers, and internal teams to ensure timely pickups and deliveries.
• Engage with internal and external partners, both in-person and virtually, to address issues and coordinate shipments efficiently.
• Approach challenges with a positive mindset and turn them into opportunities for improvement.

Reporting:

• Generate daily reports to track and monitor the progress of purchase orders from creation to receipt.
• Coordinate and lead recap meetings with merchant and leadership teams at all levels.
• Create ad hoc reports as needed, ensuring accuracy and timely delivery with a keen attention to detail.

Communication:

• Deliver critical information clearly, concisely, and professionally to internal and external partners.
• Lead meetings with internal and external partners independently, adapting communication styles to suit different audiences and scenarios.

Qualifications:

• Ability to collaborate with all levels of the organization, including vendors, carriers, third-party providers, and internal stakeholders.
• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
• A college degree is preferred.
• Bilingual proficiency in Spanish, Korean, or Chinese is a plus.
• Strong critical thinking and problem-solving skills.
• Excellent customer service and relationship-building abilities.