Company Overview
Hourglass Cosmetics is a luxury beauty brand that seamlessly blends science, innovation, and elegance. Since its founding in 2004, Hourglass has been recognized for its cutting-edge formulations and technological advancements while maintaining an unwavering commitment to reinvention. As a 100% vegan and cruelty-free brand, Hourglass is dedicated to redefining beauty with ethically crafted, high-performance products.
Originally launched at Barneys New York, the brand has since expanded into prestigious retailers such as Bergdorf Goodman, Sephora, Nordstrom, and Space NK across the U.S. and is now available in over 1,000 locations worldwide.
Key Responsibilities
- Accurately create and maintain Transfer Orders in NetSuite, ensuring all details—dates, items, and quantities—align with physical shipments in transit.
- Coordinate with freight forwarders to obtain quotes, review freight costs, and identify the most cost-effective transportation method that meets delivery timelines.
- Facilitate on-time shipment pickups and deliveries through proactive communication and follow-ups with external freight forwarding partners.
- Collaborate with the Purchasing Team and Supply Chain Planner to promptly address delays or transportation issues.
- Work closely with Accounting to review and resolve freight invoice discrepancies at the end of each month.
- Accurately apply freight and customs costs to the landed cost of inventory in a timely manner.
- Serve as the first point of contact for any supply chain issues (e.g., delays, quality discrepancies, or capacity constraints), identifying solutions proactively.
- Liaise with suppliers and freight forwarders to secure shipment documentation, facilitate customs clearance, and provide necessary artwork and HTS codes.
- Act as a bridge between the Receiving Team at the Hourglass Distribution Center and Supply Chain Specialists, ensuring clear communication and swift resolution of inbound shipment discrepancies.
You’ll Thrive in This Role If You Are:
- Highly Organized – You efficiently track multiple transactions without feeling overwhelmed.
- Detail-Oriented – You understand the importance of accuracy in shipment bookings, pickups, and deliveries.
- A Strong Communicator – You collaborate effectively with internal teams and external partners, ensuring seamless logistics operations.
- A Proactive Problem Solver – You anticipate challenges and seek solutions rather than waiting for issues to escalate.
- Adaptable & Agile – You adjust quickly to changing priorities and deadlines in a fast-paced environment.
Qualifications & Experience
- Minimum 3 years of logistics experience required; Bachelor’s degree preferred.
- Familiarity with Commercial Invoices, Packing Lists, Shipper’s Letters of Instruction, and freight billing practices.
- Experience in international logistics, purchasing, and supplier coordination is a plus.
- Proficiency in ERP systems (NetSuite preferred).
- Experience working with third-party freight forwarders and LTL services.
- Strong written and verbal communication skills.
- Ability to multi-task, prioritize work, and meet deadlines in a high-volume setting.
- Proficiency in Microsoft Excel.