Job Description:
Join Our Team as an IT Support Engineer
Are you a skilled IT Support Engineer looking for a dynamic role within the education sector? We are seeking a proactive and knowledgeable IT professional to support schools across Lancashire, ensuring seamless network operations and troubleshooting technical issues. This is an excellent opportunity to work on-site, provide hands-on support, and make a real impact in educational IT infrastructure.
As an IT Support Engineer, you’ll be the primary IT contact for assigned schools, maintaining networks, installing IT equipment, and delivering high-quality service. If you have strong problem-solving skills and enjoy working in an educational setting, apply today!
Location: Lancaster – Fully On-Site (Driving License & Own Vehicle Required)
Salary: Up to £35,000 + Expenses
Why Become an IT Support Engineer?
Deliver Exceptional IT Support & Network Management
- Provide on-site technical support to multiple schools in the region
- Ensure school networks remain secure, functional, and up to date
- Troubleshoot hardware, software, and network issues efficiently
Key Responsibilities of an IT Support Engineer
Comprehensive IT Support & Infrastructure Maintenance
- Install, configure, and maintain IT equipment, including desktops, laptops, iPads, and servers
- Provide first, second, and third-line support, resolving technical issues
- Assist with network setup, maintenance, and security (Windows Server & Active Directory)
- Deliver responsive customer support to staff and students
Collaboration & Continuous Improvement
- Work closely with the IT team to enhance service delivery
- Keep up with emerging technologies and IT best practices
- Ensure compliance with safeguarding and child protection policies (training provided)
Skills & Experience Required
What Makes a Great IT Support Engineer?
- Previous experience in IT support, ideally within an educational environment (preferred)
- Strong hardware, software, and networking troubleshooting skills
- Familiarity with school IT infrastructure, operating systems, and peripherals
- Excellent communication skills to explain technical concepts to non-technical users
- A relevant IT qualification or industry certification (e.g., CompTIA, Microsoft)
Additional Requirements:
Must have a personal vehicle for travel between schools (mileage covered)
Must pass an Enhanced DBS Check (provided by employer)
Benefits & Perks
Competitive Salary – Up to £35,000 + expenses
20 Days Holiday + Bank Holidays (Plus Christmas Shutdown)
Performance-Based Bonuses
Travel Expenses & Mileage Covered
Paid Company Events & Team Activities
Company Pension Scheme
About Us
In Technology Group is a specialist recruitment consultancy providing top-tier talent to the IT, digital, and technology sectors across the UK, Europe, and the US. We pride ourselves on delivering exceptional recruitment services with industry expertise and deep market insights.