Company Overview
Techworks Consulting, Inc. is a trusted Information Technology solutions provider serving small to medium-sized businesses across Long Island and New York City. We specialize in delivering cost-effective, enterprise-level IT solutions, empowering smaller businesses to compete with larger corporations.
Our wide range of IT services includes:
- Business technology planning to align IT strategies with business goals.
- Disaster recovery planning & implementation to ensure business continuity.
- Network installation & security for a secure and efficient IT infrastructure.
- Custom server & workstation construction and repair tailored to business needs.
- Web & email hosting for seamless communication and online presence.
- Custom phone systems to optimize business communication.
- Virus & spyware removal to protect against cyber threats.
- Office software training to enhance workforce productivity.
At Techworks Consulting, our highly skilled technicians have the expertise to serve businesses across various industries, including Printing, Manufacturing, General Contracting, Law, Title, Retail, Financial Services, and more.
Our Mission
We are committed to using our passion, expertise, and experience to support small businesses through comprehensive IT consulting and exceptional customer service. Our goal is to make advanced technology solutions accessible to small businesses, helping them thrive in an increasingly competitive landscape.
What You’ll Do
- Act as an onsite field resource for projects, troubleshooting, and deploying new equipment.
- Consult with clients on hardware/software rollouts and provide training on deployed systems.
- Manage and support Windows Server, Virtualization, Cloud Platforms, Active Directory, and Group Policy.
- Plan and execute projects with strong time management and organizational skills.
- Perform local and cloud server migrations, including Microsoft Office 365 transitions.
- Assist Security Engineers with compliance, risk assessments, and business continuity planning.
- Troubleshoot network components (routers, firewalls, switches, cabling) and conduct wireless network assessments, design, and heat mapping.
- Collaborate with the Technical Account Management team on Sales Engineering requests.
Skills You’ll Need
- Minimum 3 years of experience in Managed Services and/or IT Consulting, with relevant certifications (or ability to obtain within 90 days):
- Microsoft MCSA: Office 365 / MCSA: Windows Server 2012/2016
- CompTIA Security+ / Server+ / Cloud+
- Proficiency in RMM tools (Automate, Kaseya), backup solutions (Acronis, Datto), and ticketing systems (ConnectWise or similar).
- Expertise in Windows Server/Workstation installation, configuration, and troubleshooting along with UTM/router/switching/wireless technologies.
- Strong infrastructure knowledge, including network cabling installation and termination.
- Excellent customer service skills during business hours, with on-call availability for emergency support (nights & weekends).
- Strong communication, troubleshooting, problem-solving, and organizational skills, with a commitment to accurate time entry and documentation.
- Must be professional, reliable, and punctual, able to work independently or as part of a team.
- Reliable transportation and willingness to travel as needed.
- Ability to lift up to 50 lbs, possess a valid driver’s license, and pass a background check.
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