About Optomi
Founded in 2012, Optomi is dedicated to delivering top-tier IT Talent Services through contract, contract-to-hire, and team augmentation models. Our specialized approach is centered around seven key technology sectors:
- Business Optimization
- Software Engineering
- Cloud & Infrastructure
- Cybersecurity
- Data Modernization
- ServiceNow
- Emerging Technologies
By aligning our delivery teams with these core competencies, we ensure our recruiting experts have deep industry knowledge, allowing for a faster, more efficient hiring process. Our expertise saves businesses time and resources by matching the right talent with the right opportunities, ensuring optimal team success.
IT Infrastructure Manager (Windows)
Optomi, in collaboration with one of the nation’s top specialty distributors, is seeking an IT Infrastructure Manager to lead the hands-on management and execution of IT infrastructure and security operations. This role is responsible for ensuring system stability, security, and performance across internal IT systems, cloud environments, network services, and end-user computing. The IT Infrastructure Manager will also oversee vendor relationships, service desk operations, escalations, and IT projects aligned with company objectives. This position plays a vital role in maintaining efficient IT operations while optimizing service availability, security, and cost-effectiveness.
Why You’ll Love This Role:
- Join a leading specialty distributor known for its outstanding customer service.
- Work for a company recognized on the Inc. 5000 Fastest-Growing Private Companies list for two consecutive years.
- Gain hands-on experience managing IT infrastructure, troubleshooting issues, and leading key technical projects.
- Stay ahead of emerging technology trends to enhance infrastructure, security, and operational efficiency.
Ideal Candidate’s Experience:
- Bachelor’s Degree in Computer Science, Engineering, or a related field (or equivalent experience).
- 7-10 years of IT experience, including:
- 5+ years managing vendors, procurement, and service desk operations.
- 5+ years working with Microsoft Cloud Suite (Azure, Office 365, Teams, Intune, etc.).
- 7+ years of infrastructure experience, with 3-5 years in a senior role.
- 3+ years leading a team.
- Expertise in public/private cloud environments, with strong Azure security and best practices.
- Proven experience in server, firewall, and network management.
- Hands-on knowledge of cloud architecture, security frameworks, and disaster recovery planning.
- Broad experience across IT infrastructure disciplines, including architecture, systems administration, network design, database systems, virtualization, and storage networks.
Key Responsibilities:
- Oversee internal IT systems, including network infrastructure, Azure cloud services, storage, virtualization, and enterprise applications.
- Manage vendor relationships, ensuring SLA compliance, contract adherence, and operational performance.
- Supervise IT service desk operations, handling technical escalations and ensuring optimal service delivery.
- Provide hands-on expertise in Azure cloud environments, managing deployments, scaling, and security configurations.
- Lead and execute IT projects, such as network upgrades, cloud implementations, and disaster recovery strategies.
- Deliver top-tier customer service by resolving technical issues efficiently and focusing on user satisfaction.
- Address technical escalations, troubleshoot complex problems, and minimize disruptions.
- Assist in budget planning while ensuring compliance with company policies and regulatory requirements.
- Collaborate with IT teams, business units, and external partners to align IT strategies with business objectives.
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