About the job
Job Title: Level 1 Help Desk Administrator (Contract to Hire)
Overview:
Join a leading precision manufacturing company near Bartlett, IL, specializing in high-precision components for the automotive, heavy equipment, and oil & gas industries. As a Level 1 Help Desk Administrator, you’ll provide essential technical support to ensure smooth IT operations across the organization.
Key Responsibilities:
- Respond to and resolve basic IT support requests, including hardware, software, and network issues.
- Escalate complex issues to higher-level support when necessary.
- Assist with system updates, software installations, and troubleshooting.
- Maintain accurate documentation of IT support activities.
Requirements:
- 1+ year of IT support experience.
- Strong communication skills and customer service focus.
- Familiarity with Windows, Office 365, and basic networking.
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