What You’ll Do
Create an exciting, innovative, and memorable dining experience for all guests. Lead a
well-rounded and knowledgeable front-of-house team. Proper guest service requires a
staff that is thoroughly trained in service etiquette, product knowledge, and makes every
effort to meet the needs of each and every guest. You love building and maintaining
sound working relationships with your coworkers! You will help mentor and guide
restaurant leadership, getting them ready for their next career step in the company.
You’ll act as an ambassador for the restaurant and deliver authentic, friendly service to
compel repeat visits from our guests.
Some of your responsibilities include:
● Manage all supervisors in the Restaurant and lead daily line-ups and regular department
meetings.
● Implement new server, busser, host, and bartender training programs as well as training
programs for new and existing management and hourly staff.
● Foster opportunities for your team to learn, grow, and develop their skills. Identify talent and
provide the necessary training as positions open.
● Interview, hire, and train employees; plan, assign, and direct work; appraise performance;
reward and discipline employees; address complaints and effectively problem solve.
● Daily coordination of timely food production and kitchen cleanliness with the Chef.
● Coordinate service area maintenance with floor management, employees, and any outside
services.
● Schedule ongoing maintenance of the physical asset through capital planning as required in
the budget process.
● Collaborate with sales on contracted groups (intro letter, BEO’s, billing, menus).
● Develop long term and short-term sales strategy.
● Produce and track internal sales goals and incentives.
● Manage budgets and forecasts, write annual budgets and capital plans.
● Meet the financial targets in the sales area by executing and enhancing the marketing plan,
reacting quickly to new opportunities, and running consistently high operation standards.
What You Bring
● 3+ years as a Restaurant GM, Director of Food and Beverage, or Manager in an upscale
environment.
● Proven systems knowledge and experience with Microsoft suite, POS, reservations system,
payroll, and scheduling.
● Food Handler Certification, Alcohol Awareness Certification.