Field Service Representative

Job Type: Full Time
Job Location: United States
Company Name: Eaton

Company Overview

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges. Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
What You’ll Do

  • Work on assigned projects for electrical equipment
  • Deliver technical solutions to customers
  • Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
  • Display proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design
  • Generate timely and accurate service reports on work, product performance, and warranties.

Team Benefits

  • Guaranteed 40-hour base pay, eligible for overtime and travel premiums
  • Career growth, mentorship and safety training
  • Company vehicle, toolkit, and phone
  • Tuition assistance for ongoing learning
  • Leads program with bonus pay
  • Opportunities across 32 service branches

Qualifications

Basic Qualifications

  • High School Diploma or GED equivalent or higher with minimum 1 year of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems
  • Must be able to work in the US without corporate sponsorship now or in the future
  • No relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
  • Must have a valid driver’s license

Preferred Qualifications

  • Bachelor’s degree in Engineering from an accredited institution
  • Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems
  • Electrical or General Contractor’s License
  • Professional Engineering License
  • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
  • Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
  • NICET/NETA certification

Skills

  • Successfully complete and maintain compliance with Eaton’s safety program and policy
  • Submit to periodic customer required background and drug screenings
  • Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements
  • This position requires you to drive an Eaton vehicle
  • Understands 3-phase power systems and low, medium, and high voltage power distribution equipment
  • Practices electrical safety measures
  • Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb and regularly required to lift/carry/push/pull up to 50 pounds; occasionally required to push/pull greater than 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.
  • Ability to obtain and maintain a valid TWIC card
  • Proficient with hand and power tools for equipment assembly
  • Strong computer skills
  • Strong problem-solving and logical thinking skills
  • Works well under time constraints and in stressful situations
  • Explain technical problems and solutions
  • Collaborates effectively with the team to meet project deadlines

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