Company Overview
Are you ready to drive digital transformation in an exciting and innovative environment?
Our client is a pioneering digital transformation provider dedicated to helping organizations revolutionize their services through digital channels, resulting in cost savings, streamlined processes, and enhanced customer engagement. As a five-time Microsoft Inner Circle member for Business Applications, they’re committed to guiding government, non-profit, and industry entities on their digital transformation journey using Microsoft technologies, including Dynamics 365 Bizaps.
With expertise across Financial Services, Retail and Manufacturing, Public Sector, and Professional Services, our client is at the forefront of driving impactful change.
Why Join Us?
At our client’s company, you’ll be part of a vibrant team that’s changing the landscape of digital transformation. As a Sales Lead, you’ll work closely with the Sales Director to embed and follow the strategy of the Business Apps Commercial function within the respective practice. Your expertise and insights will shape the future of their Enterprise Applications vision, particularly focusing on Dynamics 365 Customer Engagement (CE), contributing to growth while enjoying the freedom to make key decisions in a dynamic entrepreneurial setting. They hold themselves to high standards while fostering a flexible work environment and a healthy work-life balance.
Your Role
As a Sales Lead, you’ll report directly to the Sales Director and manage a team of Sales Managers within the Commercial function. This role carries an individual reduced sales target, along with responsibility for overseeing the Financial Services team. It’s essential for this role to manage the senior stakeholders of the prospects and clients aligned to the Market Vertical, as well as managing the market vertical relationships with partners. You must be well-informed and possess credibility within your respective market vertical, particularly in Dynamics 365 Customer Engagement (CE).
Your responsibilities will include:
- Leading and managing the Practice Commercial Team.
- Achieving the Practice Sales Order Target and meeting individual sales targets.
- Embedding processes or procedures in the practice as directed by the Sales Director.
- Providing coaching, mentoring, and support to the Sales Managers within the practice, fostering their professional growth.
- Managing performance across the Practice Commercial Team to ensure high performance.
- Implementing effective controls and processes with guidance from the Sales Director to support successful commercial operations.
- Identifying opportunities across the Industry Vertical linked to common challenges and desired outcomes.
- Contributing to the development of a sales recruitment strategy to attract top talent aligned to the practice.
- Supporting the development and execution of onboarding and training plans for the sales team.
- Working closely with the Sales Director to ensure an appropriate pipeline of opportunities for the practice.
- Building and leading effective relationships with Microsoft and other partners to maximize the effectiveness of routes to market.
- Creating and maintaining a healthy team relationship and rapport within the practice.
- Working with the Presales Lead to ensure appropriate presales alignment throughout the sales cycle, especially in Dynamics 365 Customer Engagement (CE).
Desired Skills and Experience:
- People-focused leader with strong relationship-building and collaboration skills.
- Demonstrable principles and values focused on mentorship, support, and nurturing.
- Excellent mentoring, coaching, and development skills to empower the sales team.
- Experience in managing and developing small teams, ideally within the industry.
- Experience in managing stakeholders and establishing strong relationships.
- Extensive experience managing enterprise customers and identifying opportunities, particularly with Dynamics 365 Customer Engagement (CE).
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