Company Overview
Cognizant (Nasdaq: CTSH) is a global leader in technology and business solutions, dedicated to driving digital transformation. Since our founding, we have empowered organizations worldwide by delivering innovative strategies that enhance efficiency, optimize operations, and accelerate growth. Our expertise spans multiple industries, helping clients navigate the evolving digital landscape with cutting-edge solutions. Stay connected with us at @cognizant to explore how we’re shaping the future of modern business.
Job Overview
Cognizant is seeking a highly skilled Data Analyst to play a key role in our Safety operations. As a critical member of our team, you will leverage data-driven insights to enhance our ability to protect users while upholding their right to free expression. Your expertise will help shape and improve our safety protocols, ensuring a secure and responsible digital environment.
Key Responsibilities:
- Develop and analyze key metrics to evaluate the effectiveness of our Safety operations in maintaining a secure online environment while upholding free speech principles.
- Create, manage, and optimize vital datasets, dashboards, and reporting systems to serve as a trusted source of insights for our team.
- Examine and resolve production system issues, ensuring seamless and secure operations.
- Implement and uphold industry-leading security standards and regulatory compliance measures throughout the software development lifecycle.
- Work closely with the Central Support RN team to review patient results and ensure efficient follow-ups.
- Supervise, mentor, and provide guidance to advanced practice clinicians, fostering a culture of continuous learning and operational excellence.
- Enhance developer productivity by streamlining infrastructure automation and CI/CD pipelines using tools like Terragrunt, OpenTofu (Terraform), GitHub Actions, and scripting languages such as Bash, Golang, and Python.
- Manage and maintain a cloud-based infrastructure (AWS), ensuring high availability, reliability, scalability, and security.
- Implement and oversee zero-trust architecture, vulnerability management, and patching solutions.
- Stay up to date with industry best practices, compliance regulations, and security protocols to ensure optimal system performance and resilience.
- Troubleshoot and resolve production issues efficiently, participate in on-call rotations, and document root cause analyses.
- Mentor and guide fellow engineers, fostering a culture of collaboration, learning, and continuous improvement.
Qualifications & Skills
- Bachelor’s degree in Healthcare Administration, Business Management, Computer Science, or a related field (preferred).
- Minimum of 3+ years of experience in medical office management, healthcare administration, or practice operations with proven supervisory experience.
- Proficiency in Electronic Medical Records (EMR) systems, office procedures, and emergency protocols.
- Expertise in cloud environments, particularly 5+ years of Linux server management in a global, multi-server, cloud-based infrastructure.
- Strong knowledge of AWS services (3+ years required) and proficiency in Python, Kubernetes (5+ years required).
- Hands-on experience in containerization (Docker) and orchestration.
- Familiarity with Zero Trust Architecture, security best practices, and HIPAA compliance in healthcare environments.
- Skilled in scripting languages such as Bash, Python, or Golang for infrastructure automation.
- Experience in building and maintaining CI/CD pipelines using GitHub Actions, GitLab CI, or Jenkins to streamline deployment and automate workflows.
- Ability to develop and manage vulnerability and patch management solutions to maintain system security and stability.
- Strong problem-solving abilities, with experience troubleshooting system issues and performing root cause analysis.
- Excellent communication, collaboration, and mentorship skills to support team development and knowledge sharing.