Company Overview
Be Tru to your values! For over 50 years, TruGreen has been dedicated to delivering exceptional lawn care and top-notch service to our customers, with each lawn creating new opportunities.
At TruGreen, our associates redefine customer service through their passion for serving our customers, supporting our communities, and working alongside our team members. Their commitment has helped us become a leader in the lawn care industry. By consistently exceeding expectations and providing high-quality care, our associates are the foundation of our success, which is why we prioritize investing in them as much as they invest in our customers.
We are committed to supporting our associates by offering competitive salaries, comprehensive benefits, career growth opportunities, and the stability that comes from being a company with over four decades of proven success. We invite you to consider joining our team because a career at TruGreen is a career you’ll love.
Your Responsibilities
You are responsible for delivering superior customer support throughout the day by answering customer calls and problem-solving to help customers continue to live life outside. You can build sales experience by upselling additional services to customers who are looking to enhance their outdoor living space.
Job Requirements
- High standards for excellence, integrity and customer service
- Excellent customer service skills
- Ability to resolve conflict in a professional and decisive manner
- Foundational sales skills to upsell products and services to meet customer needs
- Written and verbal communication skills for professional business interactions
- Proficient computer skills, especially with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
- Familiarity with social media applications (Facebook, Instagram, LinkedIn)
- Ability to learn and apply general knowledge of the company, products and services
- Ability to read, comprehend and adhere to instructions, processes and procedures
- Keen attention to detail
- Mathematical skills to calculate (add, subtract, multiply, and divide) in all units of measure, using whole numbers and decimals to determine rate, ratio, and percent
- Good organizational and time management skills, including punctuality for on-time attendance
- Ability to work independently under general supervision and collaboratively as part of a team
- Ability to talk and type simultaneously when interacting with customers
- High school diploma or general education degree (GED); or up to one-year related experience and/or training; or an equivalent combination of education and experience
- Associate degree from a two-year college or technical school preferred
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