Company Overview
As the world’s largest contract logistics specialist, we create competitive advantage for customers through customized logistics solutions based on globally standardized warehousing, transportation and integrated services components. We bring sector expertise, global scale and local knowledge to design and manage supply chains from raw materials and manufacturing to finished goods delivery and return services.
About the job
DHL Supply Chain is Hiring!
At DHL, you will play a part in one of the world’s most essential industries. As the world’s leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. At DHL, you have a voice that matters and can make an impact that lasts. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.
We are currently looking forCustomer Service Representative to join our2nd shift Team!
- Position: First(1st) Shift Customer Service Representative
- Shift:Sunday-Thursday and Tuesday-Saturday 6a-230p
- Pay:$22.75per hour
- Geographical Pay: 3.00 per hour
WHAT WE OFFER:
-
- Eligible for attendance bonus
- Work schedules: Paid Weekly
- Overtime available based on customer volume
- Excellent medical, dental, vision, and prescription
- Paid Time Off available day one
- 401(k) with a generous company match
- Tuition reimbursement program
WHAT WE SEEK:
- SAP experience preferred
- Proficient in email communication
- Looking for someone with a good attendance record
- Able to prioritize and multi-task
- Comfortable working with others
- Open to learning new skills
- Team player
- Key Accountabilities:
- Resolve product or service problems: clarify the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
- Maintain customer records and update account information.
- Maintain financial accounts by processing customer adjustments.
- Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
- Perform other duties as assigned.
Required Education and Experience:
- High School Diploma or Equivalent
- 0-12 months of system, data entry or reporting experience
- 0-12 months of warehouse experience, preferred
APPLY