Customer Service/Front Desk Representative

Job Category: Front Desk Agent
Job Type: Full Time
Job Location: United States

Company Overview

Incentive Services is a leading, global provider of non-cash incentive and recognition programs. We help organizations elevate culture through strategic recognition, brand management, and incentives by offering the complete set of solutions to deliver profitable strategies for employee engagement, retention, and performance. As a full-service provider, Incentive Services offers more than recognition software and rewards. Our comprehensive approach motivates positive behavior change, reinforces performance achievement, and encourages organizational engagement and loyalty.

About the job

Company Description

Incentive Services Inc. is a global provider of non-cash incentive and recognition programs. We offer solutions to help organizations elevate culture through strategic recognition, brand management, and incentives to enhance employee engagement, retention, and performance. Our full-service approach motivates positive behavior change, reinforces performance achievement, and fosters organizational engagement and loyalty.

Role Description

This is a full-time on-site Customer Service/Front Desk Representative role located in the Greater Minneapolis-St. Paul Area. The representative will be responsible for phone etiquette, receptionist duties, customer service, and communication on a day-to-day basis with internal and external clients.

Qualifications

  • Phone Etiquette and Communication skills
  • Receptionist Duties and Customer Service skills
  • Experience in handling in-bound Calls
  • Excellent interpersonal and customer relationship-building skills
  • Ability to multitask and work in a fast-paced environment
  • Strong organizational and time-management skills

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