Job Description
Looking for a rewarding role as a Customer Service Assistant? Join Wickes at Pinners Brow Retail Park, Warrington, where customer satisfaction is our top priority. As a Customer Service Assistant, you’ll play a vital role in creating a seamless shopping experience by assisting customers, keeping stock organized, and ensuring smooth transactions. With full training, career development, and great benefits, this is more than just a job—it’s a fantastic opportunity to grow!
Why Join Us as a Customer Service Assistant?
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Permanent part-time role – 20 hours per week.
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Competitive pay – £12.21/hr (21+), £11.51/hr (18-20), £8.47/hr (under 18).
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Up to £300/month gain share bonus.
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Flexible working options available.
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Career development and training opportunities.
Your Role as a Customer Service Assistant
As a Customer Service Assistant, you’ll be responsible for:
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Providing friendly and professional service to all customers.
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Ensuring products are well-stocked and easy to find.
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Keeping the store clean, organized, and customer-friendly.
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Handling payments and transactions smoothly.
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Assisting with deliveries and stock management.
What We’re Looking For
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Previous customer service experience is preferred but not required.
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A friendly and proactive approach to assisting customers.
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Ability to work flexible shifts, including weekends.
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A positive attitude and willingness to learn.
Benefits of Working at Wickes
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Up to 10% employer pension contribution.
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Up to 35 days of annual leave, including 8 bank holidays.
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20% colleague discount on Wickes products.
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Cycle to work scheme & life assurance.
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Access to Peppy, Aviva Digital GP & financial education tools.
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Exclusive discounts on gyms, retailers, and cashback offers.
More Than Just a Job
At Wickes, we take pride in being a welcoming and inclusive workplace where your career can thrive. Whether you’re looking for flexible work or a long-term career, this role as a Customer Service Assistant is the perfect opportunity.
If you’re ready to make a difference in our customers’ shopping experience, apply today!
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