Job Description
Are you looking for a Customer Service Advisor role with a difference? Do you enjoy solving problems, analyzing data, and working with cutting-edge technology? If so, this is your opportunity to join Synertec, a leading provider of communication management solutions. Based in Wellington, Somerset, this hybrid role offers a £30,195.48 salary, an excellent benefits package, and career development opportunities.
Why Join Us as a Customer Service Advisor?
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Hybrid Working – Enjoy flexibility with remote and in-office work.
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Generous Leave – 25 days of holiday (rising to 30), plus Bank Holidays.
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Comprehensive Benefits – Company pension with 8% employer contribution, health cash plan, and employee assistance programs.
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Exclusive Discounts – Savings on shopping, travel, entertainment, and more.
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Wellbeing Support – Flexible weekly wellness time to maintain work-life balance.
Your Role as a Customer Service Advisor
As a Customer Service Advisor, you will:
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Build strong relationships with clients and provide tailored solutions.
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Work with multiple CRM systems to manage accounts efficiently.
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Engage in proactive customer service through meetings and consultations.
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Collaborate with internal teams to enhance the customer experience.
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Thrive in a fast-paced, problem-solving environment.
Skills & Experience
We are looking for someone who:
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Has a customer-focused mindset and strong communication skills.
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Can adapt to fast-paced environments and manage multiple tasks.
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Has experience working with CRM systems and technology-driven solutions.
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Is highly organized with an analytical approach to customer service.
Our Commitment to You
At Synertec, we are committed to fostering diversity, inclusion, and mental well-being. We proudly support Mind’s Mental Health at Work Commitment and encourage applications from candidates of all backgrounds.
If you’re ready to take your career to the next level, apply now and become part of a company that values innovation, collaboration, and customer excellence.