Copy of Content moderator / Student Safety Analyst (remote)

Job Type: Other
Job Location: England
Company Name: Securly

Company Overview

Securly’s mission is to foster safe and focused learning environments through technology while keeping students healthy and engaged. We are a team of parents, educators, and technologists. We recognize the challenges IT administrators and educators face each day. By empowering those who serve students, we can foster safe and focused learning environments while keeping students healthy and engaged.

About the job

Company Overview Securly, Inc. is the definitive leader in K-12 student safety and wellness solutions, protecting over 20 million students across 20,000 schools worldwide. Our AI-driven safety technology has made us one of the fastest-growing EdTech companies, recognized as EdTech Product of the Year and a Top Place to Work for three consecutive years. Through innovative technology and data-driven insights, we are revolutionizing student safety and digital well-being in education.

Role Impact

As a Student Safety Analyst, you will play a critical role in protecting students by monitoring and assessing potentially harmful online activity flagged by our award-winning AI technology. Your decisions will directly impact student safety and contribute to creating a secure and supportive educational environment.

Key Responsibilities

  • Monitor and analyze AI-flagged online activity to identify potential threats to student safety.
  • Assess the severity and urgency of flagged content, making critical decisions to ensure appropriate action.
  • Implement response protocols based on threat assessment.
  • Communicate with school districts via email and phone regarding flagged concerns.
  • Maintain detailed documentation of reviewed cases and actions taken.
  • Collaborate with the Student Safety Group to enhance and refine safety protocols.
  • Meet established performance metrics and quality standards.
  • Contribute to the continuous improvement of our AI safety systems.
  • Participate in ongoing training to stay informed about emerging online safety trends.

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