Company Overview
Welcome to LHH! We’re a global leader in HR solutions that future-proofs organizations and careers worldwide. Our Advisory, Career Transition & Mobility, Leadership Development, and Recruitment Solutions enable transformation, and our job is never done because there’s always another tomorrow to prepare for. We make a difference to everyone we work with, and we do it with local expertise, backed by a global infrastructure and industry-leading technology. Our over 8,000 colleagues and coaches span 66 countries worldwide, working with more than 15,000 organizations, a majority of Fortune Global 500, and nearly 500,000 candidates each year. Together we address needs across the entire talent journey, helping organizations build their capabilities and individuals build brighter futures. There is a world of opportunity out there. Let’s get to work.
About the job
LHH Recruitment Solutions is seeking a Client Relations Specialist in Los Angeles, CA!
Responsibilities:
- Responsible for intake of potential clients:
- Answer, direct and screen incoming potential client calls
- Consistently monitor and respond to online inquiries
- Assess and qualify leads
- Input tracking of leads into CRM system
- Assist attorneys in collecting appropriate documentation to qualify leads
- Schedule calls with qualified leads and supervising attorneys
- Perform follow up communications with qualified leads
- Run conflict checks for potential clients through CRM system and firm’s other databases
- Help develop and maintain Dynamics and process documentation
- Assist with tasks and projects in Marketing & Business Development, as assigned
Qualifications:
- Must have a professional, pleasant and outgoing personality and demeanor
- Ability to maintain professional phone etiquette
- Ability to multi-task in a fast-paced environment
- Strong interpersonal and written communication skills
- Must possess extreme attention to detail and strong organizational skills
- Ability to work independently and as a member of a team
- Ability to multitask and meet deadlines in a fast-paced office environment
- Extremely technologically savvy and able to pick up and utilize new software
- Familiarity with Windows, Microsoft and Adobe Acrobat
- Bachelor’s degree preferred
- Experience performing intake at a law firm strongly preferred
- Spanish speaking a plus
- Experience with Microsoft Dynamics a plus
Salary:
$24.04-$31.25 per hour
How to Apply:
APPLY