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Job Title Brand Account Manager – Swarovski, Ferrari & Arnette
Location North England, Scotland & Ireland
Contract Permanent
Your role
As a Frames Brand Account Manager, you are responsible for the delivery of targeted sales for your territory across the North England, Scotland & Ireland.
Main Responsibilities
- Guarantee sales in your area by delivering individual targeted sales volumes, values, return rates, and brand distribution and penetration objectives by effectively identifying and meeting customer needs;
- Develop business by building relations with customers and visiting them periodically;
- Effective territory coverage – you will ensure frequency of visits and a consistent level of service for all customers in accordance with company guidelines;
- Driving customer recommendation – ensuring effective brand, product, and visual merchandising training for your customers’ sales and/or dispensing staff to ensure that our customers not only buy our products, but actively recommend them;
- Deliver presentations of new & seasonal collections to clients at least two times per year for registration of orders in accordance with adopted annual plan of the Company;
- Follow up new leads and referrals resulting from field activity;
- Support local and international events and trade marketing and visual merchandising initiatives;
- Keep product range at clients’ outlets, quality and quantity of stock and store supplies under control, ensure that orders input is done in a timely manner and control on orders execution;
- Identify and resolve client concerns related to EssilorLuxottica products and services;
- Guarantee respect and correct deployment of commercial policy.
Main Requirements
- A ‘can do’ attitude – be performance aware and performance responsible, take full ownership for personal and team results while continually striving to find new ways to improve;
- Effective planning – implementing an effective customer contact strategy demonstrating a consistent, and effective customer meeting schedule and routinely scheduling future appointments at the end of each call, building effective ‘bottom up’ customer goals in order to deliver objectives;
- Being an active team member – creating internal and external business partnerships, showing willingness to share ideas and actively supporting other members of the team and other company functions.
- Ideally knowledge of eyewear, sports enthusiast, experience selling branded sports eyewear/clothing/equipment and/or have an understanding of the Optical Industry/world.
- Have a full, clean driving license (essential);
- Have demonstrable customer service and selling experience, ideally in a field sales environment.
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