Company Overview
The UK’s leading healthcare and specialist transport providers have rebranded with a Group structure following their merger on 1st February 2023. ERS and E-zec Medical will now be known as EMED Group and will provide specific care services to communities across the country. EMED Group has one ambition – to pro-actively improve the wellbeing of our communities through delivering health and care services with logistic complexities. Whether it is transporting patients to vital hospital appointments, supporting patient flow within specialist mental health units, enabling children with acute needs to get to school or facilitating the transfer of vital pathology samples for timely diagnostics. We are able to support in a caring and empathetic manner. To help us ensure we are able to provide the very best services we have four separate divisions that all operate under central group support services; • Patient Care – Focusing on NEPTS services • Safe Care – Focusing on supporting mental health and secure patient transport services • Community Care – Focusing on community and local authority support • Courier Services – Focusing on pathology, medical courier and in-home diagnostic support
The AFA position is to ensure full compliance of routine scheduled mechanical, ancillary equipment and vehicle deep cleans at all times. You will ensure reported defects are rectified in a timely manner whilst ensuring the fleet management system (Fleetcheck) is updated daily to reflect maintenance events that have been completed.
The role will manage VOR (vehicle off road) and update daily, ensure defects are cleared and vehicle deep cleans with supporting documentation uploaded. Cover scheduled and non-scheduled maintenance and repairs in an efficient and effective manner. Control parts stock levels ensuring these are replenished as used.
What benefits can you expect?
- £13.00 per hour.
- 40hrs per week spread over 5 shifts within a working week (Mon – Fri) – flexible hours of attendance based on business requirements.
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter)
Other Duties Include
- Travel to any EMED bases (within Leicester) to repair, service and maintain product/equipment as per the manufacturer’s guidelines as required.
- Carry out checks and replacements of electrical components, within EMED guidelines.
- Ensure tools and spare parts are always kept safely, securely and maintained.
- Ensure adequate supply of basic spare parts are available and maintained within the Leicester Contract and any defects reported as per the defect process.
- Work safely, ensuring Health and Safety and COSHH regulations are adhered to.
- Advise Fleet management team where a product cannot be successfully repaired to a safe standard.
- On the occasion equipment cannot be repaired on site arrange for the equipment to be returned to manufacturer or arrange for the manufacturer to attend base.
- Equipment that had been involved in an incident. Report this to the Fleet management team.
- Carry out service and repair in accordance with manufacturer recommendations.
- Ensure all vehicles for disposal are de-kitted before collection and a log of all equipment has been taken.
To be considered as an AFA, you will need to be:
Essential
- Experience of repairing and servicing mechanical products.
- Experience of using practical and mechanical skills.
- Ability to read and interpret blown view drawings.
- Demonstrate the ability to identify improvements to processes and services.
- Always demonstrate a positive and professional approach to customers and colleagues.
- Excellent organisational and time management skills, including ability to work to tight deadlines and to act on own initiative.
- Excellent interpersonal and communication skills, demonstrating professionalism and ability to engage and build relationships with a wide range of people, including customers, colleagues and suppliers.
- Experience of providing excellent customer service.
- Strong commercial appreciation of the company’s markets and industry.
- Have a client focused, pragmatic approach and ability to think on your feet.
- Demonstrate a flexible approach with strong team working skills.
- Demonstrate drive, determination, and motivation to achieve business targets.
- Hold a full, current driving licence for driving in the UK.
Desirable
- Ferno ancillary equipment accreditation (training will be given).
- Webasto vehicle heater training / competency (training will be given).
- Eberspacher vehicle heater training / competency (training will be given).
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