Pharmacy Manager

About the Job

We are excited to announce an opening for a Pharmacy Manager at our Niagara Falls (Portage Road) location. LiveWell Pharmacy is dedicated to delivering professional healthcare services with a personal touch. Our highly educated and experienced team of pharmacists and staff prioritize one-on-one interactions tailored to customers’ individual needs, going beyond standard pharmacy services to ensure health and wellness remain top priorities.

Your Role

As Pharmacy Manager, you will oversee the pharmacy’s daily operations while leading the team to provide exceptional patient care. Your key responsibilities will include:

• Planning, organizing, directing, and evaluating daily pharmacy operations.
• Acting as the designated pharmacy licensee, ensuring compliance with all legal, regulatory, and operational standards, including company policies, procedures, and Ontario College of Pharmacists (OCP) requirements.
• Maintaining documentation and applications to meet regulatory obligations.
• Ensuring all pharmacy staff adhere to provincial pharmacy college guidelines.
• Leading and mentoring a team of pharmacists, assistants, and technicians.
• Building strong relationships with patients, healthcare providers, and the community to enhance the pharmacy’s reputation and customer base.
• Delivering patient-focused care that exceeds OCP standards through personalized medication consultations and addressing patient inquiries.
• Overseeing the preparation and dispensing of prescriptions, including advanced compounding services.
• Utilizing Kroll software to manage workflows efficiently and accurately.
• Driving key performance metrics, including customer satisfaction, efficiency, and profitability.
• Implementing continuous improvement initiatives to enhance pharmacy services and operations.
• Leading by example and fostering a culture of professionalism and excellence.

Why Join LiveWell?

LiveWell Pharmacy offers more than just a job; they offer a fulfilling career in a supportive environment:

• Lead a well-established pharmacy, driving growth and innovation.
• Work in a modern facility equipped with advanced technology and a fully outfitted compounding lab.
• Be part of a team that values input, celebrates success, and works collaboratively toward excellence.
• Access opportunities for ongoing learning and development.
• Enjoy a manageable schedule that supports personal and professional goals.

Your Qualifications

We are looking for a healthcare leader with a passion for pharmacy services who meets the following qualifications:

• Currently licensed Pharmacist Part A in good standing with the Ontario College of Pharmacists (OCP).
• 3+ years of pharmacy experience, with at least 1 year in a management or leadership role.
• Proficient in Kroll software and familiar with pharmacy workflows.
• Strong organizational and communication skills, with a focus on delivering exceptional patient care.
• A team-oriented mindset with a proven ability to motivate and develop staff.

Compensation & Benefits

We recognize and reward your skills and dedication with:

• A competitive salary that reflects your experience and qualifications.
• Growth opportunities as the pharmacy continues to expand.
• A balanced schedule that fits your personal and professional life.

How to Apply