About the job
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Job Title – Driver Team Manager
Location: New Addington, Croydon CR9 0DB
Salary Up To £37518 (salary Dependent Upon Experience)
Hours per week: 39
Days of Work: Monday – Friday and occasional Saturdays
Hours of work: 10:00-18:00 or 06:00-14:00
Lets talk a little bit about what you can expect We currently have an opportunity to join our face-paced pharmaceutical supply chain and be a key player in serving millions of patients across the UK and shaping our company culture.
We’re seeking a Driver Team Manager to support our Fleet and Transport team at our Service Centre in New Addington, Croydon .
Key responsibilities include
- Ensure that reported vehicle defects are rectified promptly
- Monitor and manage drivers’ performance, ensuring compliance to procedures as detailed in the drivers duties booklet
- Ensure that vehicle security disciplines are maintained
- Enforce driver compliance with the strict controls around van condition and preventative maintenance
- Ensure vehicle and driver presentation conforms to company requirement to promote the brand
- Monitor that drivers adhere to the route delivery sequences and record actual start and finish times for each route.
- Report vehicle defects and maintenance requirements to ensure roadworthiness and promote driver safety
- Ensure delivery bins and returns are collected from customer premises and promptly returned to the Service Centre according to company guidelines
- Maintain a driver training program to increase drivers’ skills, competencies and route knowledge to achieve maximum flexibility for sickness and holiday cover and promote the brand.
- The management and relevant communication of driver delivery failures to minimise the disruption to customer service.
- Prompt and effective reaction to breakdowns and accidents.
- Compliance to DTP contractual requirements through the achievement of specific KPIs
- Ensure all customer deliveries are effected in the prescribed manner Investigate customer services issues and provide prompt feedback
- Ensure the department meet all H&S requirements and Direct Reports are aware of their responsibilities.
- Ensure compliance to GDP procedures Provide effective leadership and motivation through regular team briefings/debriefings
- Take appropriate steps to maintain IIP accreditation, agreeing clear objectives for direct reports and monitoring performance through annual appraisal process as per company guidelines.
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