About Company
Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 7,000 teammates including 4,500 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is reimagining the infusion care experience for patients, customers and employees.
We are looking for a Clinical Care Transition Specialist / Registered Nurse to join our team
JOB RESPONSIBILITIES
- Proactively maintains and grows relationships with referrals sources to increase sales and patient starts. Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.
- Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients. Conducts assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.
- Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.
- Provides hands on, in person education to patients and their caregivers with the goal of timely discharge and therapy independence.
- Effectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan.
- Responsible for collecting, reviewing and completing pre-admission information and securing related signoff.
Basic Qualifications
- Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
- Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
- Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
- Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
- Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
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