About Company
What does it take for a family-run company to become a world market leader in the premium domestic appliance and commercial machine segment?
It takes more than offering average products, run-of-the-mill service, or short-sighted actions. It requires the aspiration to do it forever better and to be forever better. And is the reason that our founders’ guiding principle, “Immer Besser” – which translates as “Forever Better”, still shapes the company today.
This stance accounts for a good working environment at Miele and the success of our products.
We are looking for a Appliance Repair Technician to join our team
Key Responsibilities
- Travel to customer location to diagnose, troubleshoot and repair Miele equipment utilizing factory training, service manuals and computerized tools.
- Level and adjust equipment to include plumbing, gas and electrical connections
- Install and instruct customers on the proper use of equipment
- Organization and upkeep of company provided vehicle (tools, test equipment, computers and other company items)
- Complete all service calls and warranty documentation in an accurate and timely manner
- Maintain required parts inventory by ordering replacement parts as necessary and conducting inventories as required
- Maintain the delivery truck in safe and working order
Requirements
- 100% local daily travel required
- A valid driver’s license
- High school diploma or general education degree (GED)
- Knowledge of basic plumbing and electrical skills
- Good computer skills with knowledge of Microsoft Office
- Ability to apply concepts of basic math
- Ability to read, write and comprehend instructions, correspondence, and memos in English
- Ability to multi-task
- Ability to work professionally with colleagues and be a team player
- Ability to manage difficult customer situations
- Must be self-motivated, customer oriented person with excellent communication skills
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