About Company
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to Making Life Better for our employees, customers, shareholders, and planet. Customers lean on us for exceptional performance and durability in mission-critical flow creation and industrial solutions.
Supported by over 80+ respected brands, our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity, and efficiency. For more information, visit www.IRCO.com.
We are looking for a Service Technician to join our team
Responsibilities
- Effectively communicates verbally and in writing with customers and co-workers.
- Provides technical assistance on equipment pre-commissioning and start-ups, installations, and repairs of compressed air systems.
- Including “hands-on” work to assure equipment operates to customer’s requirement with limited guidance from the Master Technician.
- Conducts safety assessments of a continuously changing working environment.
- Documents service and installation activities by completing work orders for each job, maintenance checklist and daily time sheets.
- Maintains rapport with customers by addressing complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
- Explains practices, procedures, and policies to reach agreement with suppliers and others outside of the job area.
Basic Qualifications
- Desired applicants will have 2-5 years’ experience of troubleshooting industrial/commercial mechanical systems. High school diploma or equivalent required
- Advanced customer service skills including conflict management and opportunity development/consulting.
- Every service technician is required to be on-call, but you will not be on-call for the first 90 days to get used to the schedule.
- Candidates must provide their own tools.
APPLY