We are looking for a Strategic Risk Manager to join our team
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 10 years of experience in risk management, crisis management, or a related field.
- Experience in cross-functional collaboration and stakeholder management across multiple issues.
- Experience with managing escalations and crises, and working with front-line teams and executives at the same time.
Preferred qualifications:
- Master’s degree or PhD.
- Experience working with engineering and product teams to create tools, solutions, or automation to improve user safety.
- Experience working closely with policy teams.
- Familiarity with Google products, infrastructure, and types of online abuse.
- Excellent communication and presentation skills (written and verbal) and the ability to influence cross-functionally at various levels.
- Ability to work across time zones, including weekend oncall work.
Responsibilities
- Identify potential strategic risks to users or Google, conduct impact assessments, and develop mitigation strategies to manage high-stakes events. Develop and lead short and long-term projects that contribute to end-to-end crisis management.
- Review past incidents and identify context, root causes, and strategic actions for improvement.
- Take command in and track issues/escalations throughout the lifecycle of an incident.
- Foster collaboration across different departments to deliver comprehensive solutions. Contribute to the maintenance and improvement of our incident response SOPs, and ensure swift and effective response in times of crisis.
- Utilize our prioritization framework to consistently work on key issues. Participate in and contribute to a globally consistent training program for incident response.
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