We are looking for a Engagement Manager to join our team
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 8 years of experience in a project/program management, consulting, or a client facing role.
Preferred qualifications:
- Ability to develop internal and external stakeholder networks – navigating Google and the client side to build relationships necessary to deliver against plans and projects.
- Ability to thrive in ambiguity, solve complex problems and navigate effectively across an organization and distributed team.
- Excellent technical project management enabling multiple cross-functional teams to deliver against the plan.
Responsibilities
- Act as a trusted advisor to client leadership by demonstrating how Google’s advertising products and technology can solve their business problems.
- Identify customer needs by understanding clients’ annual and quarterly challenges/goals in collaboration with Sales, assessing and prioritizing where bespoke projects can add value.
- Develop and implement service plans that leverage Google’s resources (e.g., technical support, media campaigns, customer service) to address the client’s needs and drive growth.
- Serve as the main point of contact for servicing the client, conducting regular check-ins (e.g., discovery conversation and project debriefs) to ensure their needs are being met.
https://www.google.com/about/careers/applications/jobs/results/130175135435891398-engagement-manager-gtech-ads?location=Canada