We are looking for a Night Auditor to join our team
Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
- Provide outstanding service to our internal and external guests
- Responds to telephone and email inquiries
- Greet, check in and settle guest accounts while ensuring all service standards are followed
- Register and checkout hotel guests
- Assist with tour check-ins and greet the tour guide and groups when required
- Key member of crisis & emergency team
- Act as a representative of the Ottawa Embassy Hotel & Suites
- Assist Leadership in performing daily duties
- Assist with performing daily duties
- Follow all safety policies
- Other duties as assigned
Qualifications
- Fluent in both official languages
- Excellent verbal and written skills
- Previous Front Desk Agent experience in a similar environment
- Must have the ability to handle cash effectively and accurately
- Positive and pleasant attitude
- Strong team player
- Able to work alone
- Active listener, self-starter
- Able to make decisions and take initiative
APPLY